IS 3003 - Exam 4 Review (2025/2026)
questions n answers
Enterprise Applications - correct answer ✔✔systems that span functional areas, focus on
executing business processes across the firm; may include multiple levels of management
Enterprise Resource Planning Systems (ERP) - correct answer ✔✔integrate all departments and
functions throughout an organization into a single IT system (or integrated set of IT systems) so
that employees can make enterprise wide decisions by viewing enterprise wide information on
all business operations
Keyword in ERP is - correct answer ✔✔"enterprise"
ERP systems cont. - correct answer ✔✔•Are based on a suite of integrated SW modules and a
common central database
•Integrate data from key business processes into single system
•Enable greater flexibility in responding to customer requests, greater accuracy in order
fulfillment
ERP Software - correct answer ✔✔built around thousands of predefined business processes
that reflect best practices
Best Practices - correct answer ✔✔the most successful solutions or problem solving methods
for consistently and effectively achieving a business objective
Legacy System - correct answer ✔✔A system that has been in existence for a long time and that
continues to be used to avoid the high cost of replacing or redesigning them
,Legacy (standalone) Systems - correct answer ✔✔information is not readily shared between
systems (ex. Inbound Logistics inventory information is not shared with Operations)
ERP systems - correct answer ✔✔Information is stored in a single data repository and can be
accessed and updated by all relevant functional systems
Suppy chain - correct answer ✔✔an integrated network consisting of an organization, its
suppliers, transportation companies and brokers used to deliver goods and services to
customers
Supply chain management systems - correct answer ✔✔-Manage relationships with suppliers,
purchasing firms, distributors and logistics companies
-Support working with suppliers and other partners in the supply chain to improve procedures
for delivering products and services
Upstream - correct answer ✔✔-A firm's suppliers, supplier's suppliers, processes for managing
relationships with them
-Materials flow from suppliers and their "upstream" suppliers at all levels to your firm
Transformation (the company's internal supply chain) - correct answer ✔✔-Processing of
materials into semifinished & finished products thru your organization's own production
processes
Downstream - correct answer ✔✔-Organizations & processes responsible for delivering
products to customers
-Products flow "downstream" to customers
Inefficiencies - correct answer ✔✔add to a company's operating costs
, Just-in-time strategy (JIT) - correct answer ✔✔•Components arrive as they are needed
•Finished goods are shipped after leaving assembly line
Safety stock - correct answer ✔✔Extra stock or inventory that serves as a buffer for lack of
flexibility in supply chain - use judiciously - costs money!
Supply Chain Visibility - correct answer ✔✔the ability to view all areas up and down the supply
chain
Bullwhip Effect - correct answer ✔✔occurs when distorted product demand information passes
from one entity to the next throughout the supply chain
Intranets - correct answer ✔✔help to improve coordination among internal supply chain
processes
Extranets - correct answer ✔✔help to coordinate supply chain processes shared with business
partners
Push-based model (build-to-stock) - correct answer ✔✔•Schedules based on forecasts or best
guesses of demand
•Products are "pushed" to customers
•"Sell What We Make"
Pull-based model (demand-driven, build-to-order) - correct answer ✔✔•Customer orders
trigger events in supply chain
•Actual order demand information drives production schedules and procurement of materials
•"Make What We Sell"
questions n answers
Enterprise Applications - correct answer ✔✔systems that span functional areas, focus on
executing business processes across the firm; may include multiple levels of management
Enterprise Resource Planning Systems (ERP) - correct answer ✔✔integrate all departments and
functions throughout an organization into a single IT system (or integrated set of IT systems) so
that employees can make enterprise wide decisions by viewing enterprise wide information on
all business operations
Keyword in ERP is - correct answer ✔✔"enterprise"
ERP systems cont. - correct answer ✔✔•Are based on a suite of integrated SW modules and a
common central database
•Integrate data from key business processes into single system
•Enable greater flexibility in responding to customer requests, greater accuracy in order
fulfillment
ERP Software - correct answer ✔✔built around thousands of predefined business processes
that reflect best practices
Best Practices - correct answer ✔✔the most successful solutions or problem solving methods
for consistently and effectively achieving a business objective
Legacy System - correct answer ✔✔A system that has been in existence for a long time and that
continues to be used to avoid the high cost of replacing or redesigning them
,Legacy (standalone) Systems - correct answer ✔✔information is not readily shared between
systems (ex. Inbound Logistics inventory information is not shared with Operations)
ERP systems - correct answer ✔✔Information is stored in a single data repository and can be
accessed and updated by all relevant functional systems
Suppy chain - correct answer ✔✔an integrated network consisting of an organization, its
suppliers, transportation companies and brokers used to deliver goods and services to
customers
Supply chain management systems - correct answer ✔✔-Manage relationships with suppliers,
purchasing firms, distributors and logistics companies
-Support working with suppliers and other partners in the supply chain to improve procedures
for delivering products and services
Upstream - correct answer ✔✔-A firm's suppliers, supplier's suppliers, processes for managing
relationships with them
-Materials flow from suppliers and their "upstream" suppliers at all levels to your firm
Transformation (the company's internal supply chain) - correct answer ✔✔-Processing of
materials into semifinished & finished products thru your organization's own production
processes
Downstream - correct answer ✔✔-Organizations & processes responsible for delivering
products to customers
-Products flow "downstream" to customers
Inefficiencies - correct answer ✔✔add to a company's operating costs
, Just-in-time strategy (JIT) - correct answer ✔✔•Components arrive as they are needed
•Finished goods are shipped after leaving assembly line
Safety stock - correct answer ✔✔Extra stock or inventory that serves as a buffer for lack of
flexibility in supply chain - use judiciously - costs money!
Supply Chain Visibility - correct answer ✔✔the ability to view all areas up and down the supply
chain
Bullwhip Effect - correct answer ✔✔occurs when distorted product demand information passes
from one entity to the next throughout the supply chain
Intranets - correct answer ✔✔help to improve coordination among internal supply chain
processes
Extranets - correct answer ✔✔help to coordinate supply chain processes shared with business
partners
Push-based model (build-to-stock) - correct answer ✔✔•Schedules based on forecasts or best
guesses of demand
•Products are "pushed" to customers
•"Sell What We Make"
Pull-based model (demand-driven, build-to-order) - correct answer ✔✔•Customer orders
trigger events in supply chain
•Actual order demand information drives production schedules and procurement of materials
•"Make What We Sell"
