HCA-Administration & Regulation Final (5- 9) Exam Questions and Answers 2025/2026

HCA-Administration & Regulation Final (5- 9) Exam Questions and Answers 2025/2026 Formal group - answer-___ are organizational-based social systems Work teams - answer-____ are groups of people responsible for producing goods and services Social loafing - answer-_____ is a phenomenon in which a team member benefits for the work of the team without making a commensurate to the work of the team Behavior norms - answer-____ are rules that standardize how people act at work on a day-to-day basis goal clarity - answer-Team goals and their accompanying task can be categorized according to ____, complexity, and diversity intergroup relationships - answer-Effective team performance is dependent upon the team's ability to form ____ with other teams in a positive and productive manner Formal - answer-____ leadership is the legitimate authority given to a team member scouting - answer-Members carrying out ____ activities are involved in general scanning for ideas and information about the external environment storming - answer-The ____ stage of team development is characterized by disagreement, counterindependence, and the need to manage conflict two-way - answer-The consensus among contemporary scholars is that today's leaders need to engage in robust, targeted-_____ communicationRelationships - answer-____ give(s) people a level of trust and confidence in each other, facilitating communication and making it easier to cooperate consistency - answer-The ____ principle is the need for people to behave in ways that are consistent with previous declared values and norms anchor positions - answer-Psychologist have discovered that people sometimes have what they call "____" on various believes in opinions, and their willingness to be flexible on these positions can depend on how much they are asked to change vividness - answer-After simplicity, the second most important quality of one's message is _____ offer their expertise - answer-One reason that broad involvement of many different stakeholders is crucial to the success of communicators is that stakeholders can_____ inplementation - answer-The issue that the broad presentation generally becomes more important in an organizational initiative moves into the ___ phase Contagion - answer-_____ explains how information spreads all-channel - answer-Real-time team meetings are venues where _____ communication takes place Coercion - answer-_____ is the use of social influence dynamics to achieve desired goals