solutions
According to the textbook, cultivating situational awareness isn’t a very important skill because
you'll mostly be communicating with people via email
false
laughter and humor should always be avoided in business situations
false
According to your textbook, mirroring is a concept that refers to a persons tendency to copy
your speech patterns when they are trying to form a connection with you
false
Which of the following is not considered part of the formal behavior spectrum?
extending relationships beyond work
Which of the following is not considered part of the familiar behavior spectrum?
all of these belong to the familiar behavior spectrum
-wearing more casuaul attire
-using informal email etiquitte
, -using first names or nicknames
-extending relationship beyond work
-getting to work late
-oversharing personal info
-less consideration of personal space
According to your textbook, active listening is an outdated skill that doesnt much matter
anymore due to our extensive use of electronic communication.
false
Which of the following is not an integral part of good business meeting etiquette?
ignoring colleagues who raise unimportant issues
according to the 7-38-55 rule, which of the following matters most when communicating with
people in person?
body language
open palms is a sign of
honesty
Keeping an expansive pose is considered too vulnerable while giving a speech and should be
avoided