Nursing Communication Practice
Questions
A nurse initiates the communication process by addressing a patient need. This patient need becomes
a/an ____________ for conversation. - Answer-stimulus
When a doctor communicates with a nurse by telephone to prescribe pain medication for a patient, the
telephone is considered to be the ___________ of this communication. - Answer-channel
A patient who verbally acknowledges understanding of discharge instructions is providing ____________
to the caregiver. - Answer-feedback
A patient who expresses anger at a diagnosis by slamming a food tray on the table is expressing
_____________ communication. - Answer-nonverbal
When a nurse helps a patient achieve goals that allow his or her human needs to be satisfied, the nurse
and patient are involved in a/an ___________ relationship. - Answer-helping
A nurse is using a/an ____________ comment/question when she says to her patient, "You have been
following a diet high in fiber at home. Are you continuing to get enough fiber in the foods you've been
eating since you've been here?" - Answer-validating
The actual product of the encoder is - Answer-the message
He or she must translate and make a decision about the product. - Answer-Receiver
, verbal and nonverbal evidence that the patient received and understood the product - Answer-Feedback
He or she prepares and sends the product. - Answer-Source
The medium selected to convey the product. - Answer-channel
Factors that distort the quality of the product. - Answer-Noise
Nurses use social media to share ideas, develop professional connections, access educational offerings
and forums, receive support, and investigate evidence based practices. What is an example of the
proper use of social media by a nurse?
A. A nurse describes a patient on Twitter by giving the room number rather than the name of the
patient.
B. A nurse posts pictures of a patient who accomplished a goal of losing 100lbs and later deletes the
photo.
C. A nurse describes a patient on Twitter by giving the patient's diagnosis rather than the patient's name.
D. A nurse uses a disclaimer to verify that any views expressed in Facebook are his or hers alone and not
the employers. - Answer-D
A nurse states the following to another nurse who is constantly forgetting to wash her hands. "It looks
like you keep forgetting to wash your hands between patients. It's really not safe for your patients. Let's
think of some type of reminder we can use to help you remember." What type of communication is this?
A. Agressive
B. Assertive
C. Nonassertive
D. Therapeutic - Answer-B
Questions
A nurse initiates the communication process by addressing a patient need. This patient need becomes
a/an ____________ for conversation. - Answer-stimulus
When a doctor communicates with a nurse by telephone to prescribe pain medication for a patient, the
telephone is considered to be the ___________ of this communication. - Answer-channel
A patient who verbally acknowledges understanding of discharge instructions is providing ____________
to the caregiver. - Answer-feedback
A patient who expresses anger at a diagnosis by slamming a food tray on the table is expressing
_____________ communication. - Answer-nonverbal
When a nurse helps a patient achieve goals that allow his or her human needs to be satisfied, the nurse
and patient are involved in a/an ___________ relationship. - Answer-helping
A nurse is using a/an ____________ comment/question when she says to her patient, "You have been
following a diet high in fiber at home. Are you continuing to get enough fiber in the foods you've been
eating since you've been here?" - Answer-validating
The actual product of the encoder is - Answer-the message
He or she must translate and make a decision about the product. - Answer-Receiver
, verbal and nonverbal evidence that the patient received and understood the product - Answer-Feedback
He or she prepares and sends the product. - Answer-Source
The medium selected to convey the product. - Answer-channel
Factors that distort the quality of the product. - Answer-Noise
Nurses use social media to share ideas, develop professional connections, access educational offerings
and forums, receive support, and investigate evidence based practices. What is an example of the
proper use of social media by a nurse?
A. A nurse describes a patient on Twitter by giving the room number rather than the name of the
patient.
B. A nurse posts pictures of a patient who accomplished a goal of losing 100lbs and later deletes the
photo.
C. A nurse describes a patient on Twitter by giving the patient's diagnosis rather than the patient's name.
D. A nurse uses a disclaimer to verify that any views expressed in Facebook are his or hers alone and not
the employers. - Answer-D
A nurse states the following to another nurse who is constantly forgetting to wash her hands. "It looks
like you keep forgetting to wash your hands between patients. It's really not safe for your patients. Let's
think of some type of reminder we can use to help you remember." What type of communication is this?
A. Agressive
B. Assertive
C. Nonassertive
D. Therapeutic - Answer-B