GRADED A+| 2024/2025 UPDATE
What data elements are MOST critical to the payments professional when comparing a
merchant's current statement to the new offer proposed by the payment professional? -
✔ANSWER Volume, average ticket, rate, and transaction fee
Using the interchange plus model, which of the following costs can be adjusted during
negotiations with the merchant? - ✔ANSWER Acquirer markup
What is the MOST appropriate software application for a credit card terminal used by a
merchant who wants an automatic batch at the end of the business day? - ✔ANSWER Host
capture
Which technique is MOST likely to increase a payments professional's success rates? -
✔ANSWER Disclose all pricing and terms prior to contract execution
Which of the following is MOST useful as a source for lead generation? - ✔ANSWER Referral
partnerships
Beginning with the card swipe, which of the following represents the basic movement of a
transaction authorization for a credit card terminal? - ✔ANSWER Card reader-
communications network- card brand- issuer- card brand- merchant
Which entity has the responsibility of querying the TMF/MATCH? - ✔ANSWER Acquirer
While prospecting in a retail area, a payments professional notices that most of the merchants
use the same service provider. How should the payments professional approach these
merchants? - ✔ANSWER Ask the merchant what they like about their current providers and
what they would change
, Which requirement must ALL merchants complete in order to be PCI-compliant? - ✔ANSWER
Submit a self-assessment questionnaire (SAQ)
A payments professional encounters merchants who have competitive pricing that cannot be
matched or beaten. What is the BEST course of action to make the processor aware of the
market competition? - ✔ANSWER Obtain copies of merchant processing statements or the
competing written offer to share with the employer or corporate office
What is the MAIN factor in determining which SAQ a merchant needs to complete for PCI
compliance? - ✔ANSWER Type of product/service offered by the merchant
A merchant has an existing paper-based gift card program. Which of the following are the
MOST important benefits of the merchant converting to an electronic gift card program? -
✔ANSWER Reloadable, reward points, and branding
A payments professional notices an extremely large number of EIRF transactions for a client
who uses a POS for monthly recurring billing (monthly dues). What is the MOST likely causing
this to happen? - ✔ANSWER The merchant does not have the AVS feature turned on
During the meeting with a potential merchant, the merchant mentions to the payments
profession that, on occasion, credit cards are used to get cash out of the till. How should the
payments professional proceed with the conversation? - ✔ANSWER Inform the merchant
that this action is a violation of the card brand terms and that the processor would have to act
accordingly if they identified the activity
Which entity is responsible for merchant payment system acceptance of card network products
- ✔ANSWER Agent
For most credit card transactions, what is the MAXIMUM numbers of days between the sale
and when a dispute request can be initiated? - ✔ANSWER 120 days