CIST 1122 Final Exam Questions with Correct Answers
Latest Update 2025\2026
Which of the following is the correct order for the steps of laser printing?
a. Charging, processing, developing, exposing, transferring, cleaning, fusing b. Processing, developing,
charging, exposing, fusing, transferring, cleaning
c. Charging, processing, exposing, developing, transferring, fusing, cleaning d. Processing, charging,
exposing, developing, transferring, fusing, cleaning
e. Processing, charging, developing, exposing, transferring, fusing, cleaning - CORRECT ANSWER-
Processing, charging, exposing, developing, transferring, fusing, cleaning
How many pins are in the power supply connector that is typically used on most motherboards today?
15-pin
24-pin
20-pin
8-pin - CORRECT ANSWER-24-pin
You are troubleshooting a laptop with multiple sticking keys that result in misspelled words while the
user types. Other than several sticking keys, the laptop appears to be functioning properly. You have
cleaned the keyboard with compressed air, but the problem persists. After removing one of the key
tops, it becomes apparent that a liquid was spilled into the keyboard.
a. Clean the keyboard keys with a contact cleaner.
b. Replace the laptop system board and reseat all connections.
c. Disconnect and reseat the keyboard ribbon cable.
d. Replace the keyboard with a compatible keyboard. - CORRECT ANSWER-Clean the keyboard keys with
a contact cleaner.
Which statement is NOT true regarding motherboards?
a. Has slots for DIMMs
b. Also called a system board
c. Has a CPU socket
,d. Has a heat sink on the PCIe slots - CORRECT ANSWER-Has a heat sink on the PCIe slots
What is the component called that usually has a dual-voltage selector switch and has cables that
connect to the motherboard and internal components?
a. HDD
b. PSU
c. PCIe
d. DIMM - CORRECT ANSWER-PSU
How many pins are used in a serial port?
a. 9
b. 25
c. 15
d. 6 - CORRECT ANSWER-9
What tool can help discover and report computer errors and conflicts that occur when you first turn on
a computer and before the operating system is launched.
a. POST card
b. Power supply tester
c. OS diagnostic programs
d. Service manual - CORRECT ANSWER-POST card
What connector has 4 pins, is used for older IDE drives and some SATA drives, and can provide +5 V and
+12 V power outputs?
a. Molex connector
b. PCIe connector
c. P1 connector
d. SATA connector - CORRECT ANSWER-Molex connector
When handling a motherboard, cards, or drive, which statement is NOT accurate?
,a. You should not touch edge connectors.
b. You should not touch chips on the device.
c. You should not touch any soldered components on a card.
d.qYouqshouldqnotqholdqexpansionqcardsqbyqtheqedges.q-qCORRECTqANSWER-
Youqshouldqnotqholdqexpansionqcardsqbyqtheqedges.
Whatqacronymqisqanotherqnameqforqstaticqelectricity,qwhichqcanqdamageqchipsqandqdestroyqmotherboards
?
a.qCRT
b.qLCD
c.qESD
d.qEMIq-qCORRECTqANSWER-ESD
Whatqisqtheqveryqfirstqstepqthatqshouldqbeqtakenqwhenqperformingqworkqwithqaqcomputer?
a.qYouqshouldqremoveqtheqpowerqsupply.
b.qYouqshouldqgroundqyourself.
c.qYouqshouldqbackqupqanyqimportantqdata.
d.qYouqshouldqpowerqdownqtheqsystemqandqunplugqit.q-qCORRECTqANSWER-
Youqshouldqbackqupqanyqimportantqdata.
Aqdiagnosticqprogramqbuiltqintoqaqcomputerqtoqtestqtheqhardwareqcomponentsqbeforeqtheqcomputerqboot
squpq-qCORRECTqANSWER-POST
Allqwirelessqtechnologiesqareqturnedqoffqresultingqinqnoqtransmissionqorqreceptionqofqwirelessqsignalsq-
qCORRECTqANSWER-airplaneqmode
TheqsmallerqformqfactorqofqtheqATX.qItsqsmallerqsizeqandqreducedqexpansionqportsqhelpsqreduceqcostsqandq
powerqconsumptionq-qCORRECTqANSWER-microATX
Performsqmostqofqtheqprocessingqforqdataqandqinstructionsqforqtheqentireqsystemq-qCORRECTqANSWER-
CPUq(centralqprocessingqunit)
, Aqshort-rangeqwirelessqtechnologyqusedqtoqconnectqtwoqdevicesqinqaqsmallqpersonalqnetworkq-
qCORRECTqANSWER-Bluetooth
Smallerqconnectorsqforqmemoryqonqlaptopsq-qCORRECTqANSWER-SO-DIMM
Theqstandardqforqcomputerqexpansionqcardsq-qCORRECTqANSWER-PCIe
Theqconnectorqforqmemoryqfoundqonqaqmotherboardq-qCORRECTqANSWER-DIMM
DrawsqheatqawayqfromqtheqCPUqorqotherqheatqsensitiveqcomponentsqsoqthatqitqcanqbeqdissipatedqquicklyq-
qCORRECTqANSWER-heatqsink
Transmitsqdigitalqvideoqandqaudio.qTheyqareqslowlyqreplacingqVGAqandqDVIqportsqonqcomputersq-
qCORRECTqANSWER-DisplayPort
WhichqstatementqisqNOTqaqgoodqpracticeqwhenqworkingqinsideqaqcomputerqcase?
a.qDon'tqtouchqaqmicrochipqwithqaqmagnetizedqscrewdriver.
b.qDon'tqtouchqtheqinsideqofqaqcomputerqthatqisqturnedqon.
c.qRemoveqlooseqjewelry.
d.qBeqsureqtoqholdqexpansionqcardsqbyqtheqedgeqconnectors.q-qCORRECTqANSWER-
Beqsureqtoqholdqexpansionqcardsqbyqtheqedgeqconnectors.
Molly,qanqendquser,qconnectsqanqexternalqmonitor,qexternalqkeyboardqandqmouse,qandqaqwiredqnetworkqc
ableqtoqherqlaptopqwhileqworkingqinqtheqoffice.qSheqleavesqtheqofficeqfrequentlyqtoqmeetqwithqcustomersqa
ndqtakesqtheqlaptopqwithqher.qDisconnectingqandqreconnectingqtheseqexternalqconnectionsqhasqbecomeqin
convenient.qWhichqofqtheqfollowingqdevicesqwillqallowqthequserqtoqdisconnectqandqreconnectqtheqlaptopqt
oqtheqexternalqconnectionsqwithqtheqleastqamountqofqeffort?q(SelectqTWO).
a.qExpansionqcard
b.qUSBqtoqRJ-45qdongle
c.qPortqreplicator
d.qDockingqstation
Latest Update 2025\2026
Which of the following is the correct order for the steps of laser printing?
a. Charging, processing, developing, exposing, transferring, cleaning, fusing b. Processing, developing,
charging, exposing, fusing, transferring, cleaning
c. Charging, processing, exposing, developing, transferring, fusing, cleaning d. Processing, charging,
exposing, developing, transferring, fusing, cleaning
e. Processing, charging, developing, exposing, transferring, fusing, cleaning - CORRECT ANSWER-
Processing, charging, exposing, developing, transferring, fusing, cleaning
How many pins are in the power supply connector that is typically used on most motherboards today?
15-pin
24-pin
20-pin
8-pin - CORRECT ANSWER-24-pin
You are troubleshooting a laptop with multiple sticking keys that result in misspelled words while the
user types. Other than several sticking keys, the laptop appears to be functioning properly. You have
cleaned the keyboard with compressed air, but the problem persists. After removing one of the key
tops, it becomes apparent that a liquid was spilled into the keyboard.
a. Clean the keyboard keys with a contact cleaner.
b. Replace the laptop system board and reseat all connections.
c. Disconnect and reseat the keyboard ribbon cable.
d. Replace the keyboard with a compatible keyboard. - CORRECT ANSWER-Clean the keyboard keys with
a contact cleaner.
Which statement is NOT true regarding motherboards?
a. Has slots for DIMMs
b. Also called a system board
c. Has a CPU socket
,d. Has a heat sink on the PCIe slots - CORRECT ANSWER-Has a heat sink on the PCIe slots
What is the component called that usually has a dual-voltage selector switch and has cables that
connect to the motherboard and internal components?
a. HDD
b. PSU
c. PCIe
d. DIMM - CORRECT ANSWER-PSU
How many pins are used in a serial port?
a. 9
b. 25
c. 15
d. 6 - CORRECT ANSWER-9
What tool can help discover and report computer errors and conflicts that occur when you first turn on
a computer and before the operating system is launched.
a. POST card
b. Power supply tester
c. OS diagnostic programs
d. Service manual - CORRECT ANSWER-POST card
What connector has 4 pins, is used for older IDE drives and some SATA drives, and can provide +5 V and
+12 V power outputs?
a. Molex connector
b. PCIe connector
c. P1 connector
d. SATA connector - CORRECT ANSWER-Molex connector
When handling a motherboard, cards, or drive, which statement is NOT accurate?
,a. You should not touch edge connectors.
b. You should not touch chips on the device.
c. You should not touch any soldered components on a card.
d.qYouqshouldqnotqholdqexpansionqcardsqbyqtheqedges.q-qCORRECTqANSWER-
Youqshouldqnotqholdqexpansionqcardsqbyqtheqedges.
Whatqacronymqisqanotherqnameqforqstaticqelectricity,qwhichqcanqdamageqchipsqandqdestroyqmotherboards
?
a.qCRT
b.qLCD
c.qESD
d.qEMIq-qCORRECTqANSWER-ESD
Whatqisqtheqveryqfirstqstepqthatqshouldqbeqtakenqwhenqperformingqworkqwithqaqcomputer?
a.qYouqshouldqremoveqtheqpowerqsupply.
b.qYouqshouldqgroundqyourself.
c.qYouqshouldqbackqupqanyqimportantqdata.
d.qYouqshouldqpowerqdownqtheqsystemqandqunplugqit.q-qCORRECTqANSWER-
Youqshouldqbackqupqanyqimportantqdata.
Aqdiagnosticqprogramqbuiltqintoqaqcomputerqtoqtestqtheqhardwareqcomponentsqbeforeqtheqcomputerqboot
squpq-qCORRECTqANSWER-POST
Allqwirelessqtechnologiesqareqturnedqoffqresultingqinqnoqtransmissionqorqreceptionqofqwirelessqsignalsq-
qCORRECTqANSWER-airplaneqmode
TheqsmallerqformqfactorqofqtheqATX.qItsqsmallerqsizeqandqreducedqexpansionqportsqhelpsqreduceqcostsqandq
powerqconsumptionq-qCORRECTqANSWER-microATX
Performsqmostqofqtheqprocessingqforqdataqandqinstructionsqforqtheqentireqsystemq-qCORRECTqANSWER-
CPUq(centralqprocessingqunit)
, Aqshort-rangeqwirelessqtechnologyqusedqtoqconnectqtwoqdevicesqinqaqsmallqpersonalqnetworkq-
qCORRECTqANSWER-Bluetooth
Smallerqconnectorsqforqmemoryqonqlaptopsq-qCORRECTqANSWER-SO-DIMM
Theqstandardqforqcomputerqexpansionqcardsq-qCORRECTqANSWER-PCIe
Theqconnectorqforqmemoryqfoundqonqaqmotherboardq-qCORRECTqANSWER-DIMM
DrawsqheatqawayqfromqtheqCPUqorqotherqheatqsensitiveqcomponentsqsoqthatqitqcanqbeqdissipatedqquicklyq-
qCORRECTqANSWER-heatqsink
Transmitsqdigitalqvideoqandqaudio.qTheyqareqslowlyqreplacingqVGAqandqDVIqportsqonqcomputersq-
qCORRECTqANSWER-DisplayPort
WhichqstatementqisqNOTqaqgoodqpracticeqwhenqworkingqinsideqaqcomputerqcase?
a.qDon'tqtouchqaqmicrochipqwithqaqmagnetizedqscrewdriver.
b.qDon'tqtouchqtheqinsideqofqaqcomputerqthatqisqturnedqon.
c.qRemoveqlooseqjewelry.
d.qBeqsureqtoqholdqexpansionqcardsqbyqtheqedgeqconnectors.q-qCORRECTqANSWER-
Beqsureqtoqholdqexpansionqcardsqbyqtheqedgeqconnectors.
Molly,qanqendquser,qconnectsqanqexternalqmonitor,qexternalqkeyboardqandqmouse,qandqaqwiredqnetworkqc
ableqtoqherqlaptopqwhileqworkingqinqtheqoffice.qSheqleavesqtheqofficeqfrequentlyqtoqmeetqwithqcustomersqa
ndqtakesqtheqlaptopqwithqher.qDisconnectingqandqreconnectingqtheseqexternalqconnectionsqhasqbecomeqin
convenient.qWhichqofqtheqfollowingqdevicesqwillqallowqthequserqtoqdisconnectqandqreconnectqtheqlaptopqt
oqtheqexternalqconnectionsqwithqtheqleastqamountqofqeffort?q(SelectqTWO).
a.qExpansionqcard
b.qUSBqtoqRJ-45qdongle
c.qPortqreplicator
d.qDockingqstation
