What does DMM stand for? correct answers DOMESTIC MAIL MANUAL
what services does domestic mail include? correct answers army post offices, fleet post offices,
united nations
Where is the DMM located? correct answers bluepages
If a customer approaches your window and presents an odd shaped item for mailing, consult the
________________ to help you determine the processing category and the correct amount of
postage. correct answers DMM
Priority Mail Express Characteristics correct answers - money-back guarantee
- ship anything using this unless it violates standards (like illegal and hazardous)
- offers 1 or 2 day delivery guarantee, all year
- can't weigh more than 70 pounds
- can't be more than 108 inches
- insurance cover $100
- free usps tracking
- no extra charge for saturday delivery
- can deliver sunday and holiday but for extra fee
What time is priority mail express (1day or 2day) delivered on the day of delivery? correct
answers 12pm-3pm
can be delivered earlier at 10:30am if pay fee
what does PME stand for? correct answers priority mail express
,What envelopes can you not buy at retail locations but can buy online? correct answers legal
envelopes and padded flat rate envelopes
What are the incentives customers can get if they use priority mail express? correct answers
Commercial Base Pricing Incentives
List priority mail characteristics correct answers - sub class of first mail
- $50 insurance
- no minimum weight but can't be more than 70 llbs
- no more than 108 inches
what determines the retail price of priority mail? correct answers weight and zone
what are 2 surcharges of priority mail? correct answers balloon prices and dimensional weight
pricing
balloon pricing correct answers - large and weightless
dimensional weight pricing math correct answers large items or large, odd shaped
large: LXWXH / 194
large + odd shaped: LXWXH x .
Which of these offer special handling:
a. priority mail
b. usps retail ground
c. library mail
d. all of the above correct answers d all of the above
,What is special handling? correct answers - handle some objects with care
- preferential handling, but not preferential delivery
- does not guarantee against loss or damage
Does special handling protect against loss or damage? correct answers No
Which of these do not offer signature confirmation?
a. priority mail express
b. USPS retail ground
c. media mail
d. priority mail correct answers a. priority mail express
Which mailing services offer certificate of mailing: correct answers all except priority mail
express
Which of these do not offer certificate of mailing?
a. first class package
b. priority mail express
c. usps retail ground
d. first class mail correct answers b priority mail express
What is certificate of mailing? correct answers send customer proof of mailing
- proof package was given to usps for mailinlg
All mail types offer which extra services: correct answers collect on delivery
insurance
, return receipt
special handling
Which extra services are offered by all mail types except priority mail express: correct answers
certificate of mailing
signature of confirmation
Priority mail, first class, and first class package are the only three mail types to offer which extra
services: correct answers certified mail
registered mail
Which mail types offer certified mail and registered mail: correct answers priority mail
first class
first class package
Which of these mail types offer certified mail:
a. first class
b. media mail
c. usps retail ground
d. library mail correct answers a. first class
When can you file an indemnity claim? correct answers if mail is insured and your mail is
damaged or missing pieces, you can file this claim
An indemnity claim must be filed no later than __________ days from the date of mailing.
a. 3 months
b. 30 days
c. 60 days