Developing Multicultural Counseling
Competence: A Systems Approach,
4th edition
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Author (s): Danica G. Hays, Bradley T. Erford
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, Chapter 1
Test Item File
Danica G. Hays and Bradley T.
Erford
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Developing Multicultural
Counseling Competence: A
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Systems Approach
4th Edition
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Danica G. Hays
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University of Nevada, Las Vegas
Bradley T. Erford
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Peabody College at Vanderbilt University
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, Chapter 1: The Culturally Competent Counselor
Chapter 1 Learning Outcome Quizzes
Learning Outcome 1.1: Understand and apply key terms and concepts associated with
multicultural counseling.
[Q1]
Which of the following correctly lists the three forces in counseling?
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1. Reason, logic, and emotions
2. Psychodynamic, interpersonal, intrapersonal
3. Emotional, cognitive, and behavioral
4. Psychodynamic, behaviorism, existentialism/humanism [correct]
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[Feedback for Answer Choice 1]
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Although reason, logic, and emotions are important for counselors to consider when working
with clients, these concepts are not known as the three forces in counseling.
[Feedback for Answer Choice 2]
Although psychodynamic conceptualization and intervention models are one of the three forces
in counseling, interpersonal and intrapersonal factors are important to counseling but are not the
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other two forces in counseling. Generally speaking, interpersonal refers to interactions that
occur between two or more people, whereas intrapersonal interactions occur within a single
intervention.
[Feedback for Answer Choice 3]
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Emotional, cognitive, and behavioral factors are explored in each of the three forces in
counseling, but these factors alone are not commonly known as forces in counseling.
[Feedback for Correct Answer 4]
Psychodynamic, cognitive-behavioral, and humanistic-existential conceptualization and
intervention models are supported as the three forces of counseling.
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[Q2]
An arbitrary classification system of individuals based on physical characteristics is called:
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1. ethnicity.
2. race. [correct]
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3. ableism.
4. religion.
[Feedback for Answer Choice 1]
Although ethnicity is often related to race, ethnicity refers to common cultural values that cannot
be seen in an individual’s physical appearance.
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Copyright © 2023, 2018, 2014 by Pearson Education, Inc. All Rights Reserved.
, [Feedback for Correct Answer 2]
Race is determined based on an individual’s physical characteristics and is considered arbitrary
because individuals from different races can share common features and can be viewed on a
continuum rather than as distinct categories.
[Feedback for Answer Choice 3]
Ableism refers to the tendency to favor individuals who do not have a physical or intellectual
disability.
[Feedback for Answer Choice 4]
Religion is a set of commonly held spiritual beliefs and practices.
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[Q3]
Which of the following is an ongoing, multidimensional process that maintains a hierarchical
racial classification system?
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1. Internalized racism
2. Racism [correct]
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3. Culture
4. Cognitive costs
[Feedback for Answer Choice 1]
Internalized racism occurs when members of an oppressed group believe negative messages
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from the dominant culture.
[Feedback for Correct Answer 2]
Racism is an ongoing process in which certain races gain inherent privilege over others and,
thus, maintains a hierarchical racial classification system.
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[Feedback for Answer Choice 3]
Culture can refer to any set of commonly held values and beliefs.
[Feedback for Answer Choice 4]
Cognitive costs are mental burdens experienced by individuals and are not solely related to
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issues of race and class.
[Q4]
Which approach to multicultural awareness focuses on universal qualities that are generalizable
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to members of all cultural groups?
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1. Etic [correct]
2. Emic
3. Within group
4. Between group
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Copyright © 2023, 2018, 2014 by Pearson Education, Inc. All Rights Reserved.