Test Bank For Introduction To Information Systems 4th Canadian Edition By Rainer All Chapters ||Complete A+ Guide

Test Bank for Introduction to Information Systems, Fourth Canadian 1

Introduction To Information Systems 4th Canadian Ed By
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ds Rainer - Test Bank
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,Case 2


Case Appendix ds




Case Distribution and Index
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The following provides a list of the cases provided in this Appendix, and the Chapters or
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Technology Guides to which the case pertains. Use these cases as assignments, midterm
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questions or final examination questions.
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The Case Appendix contains the entire case with references to the chapters or technology
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guides to which they pertain. You will find a suggested solutions below.
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Case Title d s 1 2 3 4 5 6 7 8 9 10 11 12 13 TG TG TG TG TG5
1
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BestPay x X X X

Camelot Industries d s X X X

East General Hospital
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Globoha Company d s X

Internal Audit Summer ds ds x X X
Jobds


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Lovely Hands Company d s d s X X X X

Men R US d s d s X

,Test Bank for Introduction to Information Systems, Fourth Canadian 3



Note that these cases have questions that apply to multiple chapters. Suggested solutions are
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provided below. Cases are listed below alphabetically by case name.
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, Case 4


BestPay

BestPay Inc. is an online service provider of payroll processing in Winnipeg, Manitoba, with
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over 125,000 customers. A review of the web site reveals that the organization is full
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service: you can purchase payroll software, or access systems online. BestPay provides
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payroll, human resources, retirement planning and tax services.
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Employees can even log on and use the systems as an internet-based time clock.
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Required:

A) For each of the five strategies for competitive advantage, describe the strategy, and explain
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how BestPay could implement the strategy.
d s d s (10 marks, 20 minutes)
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Suggested Solution: Chapter 2, Competitive Advantages and Strategic
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Information Systems Level:
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Strategy for Competitive Advantage -
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description
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lots of possible examples – some are
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shown below
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Cost leadership strategy - Produce products and/or
ds ds d s ds ds ds Use IT where possible to offer products
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services at the lowest cost in the industry
ds d s d s d s d s d s d s d s and services, to continue to provide full and
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excellent service to customers with both
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time and cost
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efficiency
Differentiation strategy - Offer different d s d s d s d s Offer all the company‟s systems to customers by
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products, services, or product features than your
d s ds ds ds ds ds ds d cloud computing. Emphasize not only the cost
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competitors
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flexibility
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to meet the needs of busy, dispersed or
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mobile clients.
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Innovation strategy - Introduce new productsd s d s d s d s d s In addition to the above example for
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and services, add new features to existing
d s ds ds ds ds ds ds Differentiation, offer additional, cloud-based
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products and services, or develop new ways
ds ds ds d s d s d s d s HR services such as self- serve employee
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to produce them
d s d s d s benefits systems, HR records storage and
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other IT systems.
d s Bestpay could also make
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their Cloud based services available to
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businesses and organizations of all sizes.
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Operational effectiveness strategy - Improve d s d s d s d s BestPay could make use of CRM systems to d s d s d s d s d s d s ds



the manner in which a firm executes its
d s ds d s d s d s d s d s d s help them better manage customer accounts,
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internal business processes so that it
ds ds d s d s d s d s deal with customer inquiries and problems
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performs these activities more effectively
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than its rivals
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Customer orientation strategy - Concentrate on
ds ds ds ds ds Refer to examples for Operational Effectiveness,
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making customers happy
ds d s d s Differentiation and Innovation strategies
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B) You have been asked to assist with the design of the payroll database for BestPay
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Inc. Explain the purpose of each of the following components of the database design
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and provide an example of how they would apply to the payroll database. (10 marks,
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20 minutes)
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