SERVSAFE CHAPTER 13: INTEGRATED PEST
MANAGEMENT EXAM QUESTIONS WITH
COMPLETE SOLUTIONS
Integrated Pest Management (IPM) Programs ...Answer Is... Once pests have entered the operation in
large numbers — an infestation — they can be difficult to eliminate.
-Prevention measures
-Control measures
• An IPM program has three basic rules:
-Deny pests access to the operation
-Deny pests food and shelter
-Work closely with a licensed pest control operator (PCO) to eliminate pests that do enter
Integrated Pest Management (IPM) Programs (Deny Pests Access to the Operation) ...Answer Is...
Prevent pests from entering with deliveries:
-Use approved, reputable suppliers
-Check all deliveries before they enter your operation
-Refuse shipments that have pests or signs of pests, such as egg cases and body parts
Integrated Pest Management (IPM) Programs (Deny Pests Access to the Operation) part 2 ...Answer
Is... Prevent pests from entering through doors, windows, and vents:
-Screen all windows and vents with at least 16 mesh per square inch screening
-Install self-closing devices & door sweeps on all doors -Install air curtains (also called air doors or fly
fans) above or alongside doors
-Keep all exterior openings tightly closed
Integrated Pest Management (IPM) Programs (Deny Pests Access to the Operation) part 3 ...Answer
Is... Prevent pests from entering through pipes:
, -Use concrete to fill holes or sheet metal to cover openings
-Install screens over ventilation pipes and ducts on the roof
-Cover floor drains with hinged gates to keep rodents out
Integrated Pest Management (IPM) Programs (Deny Food and Shelter) ...Answer Is... A clean
operation offers pests no food or shelter:
-Dispose garbage quickly and correctly
-Store recycles in clean, pest-proof containers as far from your building as regulatory requirements
allow
-Keep food and supplies away from walls and at least 6 inches (15 cm) off the floor.
-Careful cleaning
• Clean food and beverage spills right away
• Clean toilets and restrooms as often as needed
• Train staff to keep lockers and break areas clean
• Keep cleaning tools clean and dry. Store wet mops on hooks rather than on the floor.
• Empty water from buckets to keep from attracting rodents
Integrated Pest Management (IPM) Programs (Deny Food and Shelter) part 2 ...Answer Is... Grounds &
Outdoor Dining Area:
-Mow the grass, pull weeds, get rid of standing water, and pick up litter.
-Cover all outdoor garbage containers
-Remove uneaten food and dirty dishes from tables. Clean dishes as quickly as possible.
-Clean spills as quickly as possible
-Don't allow staff/customers to feed birds/wildlife on the grounds.
-Locate electronic insect eliminators, or zappers, away from food, customers, staff, & serving areas.
-Call your PCO to remove hives and nests
Identifying Pests ...Answer Is... Inspect your operation for signs of pests. When you detect pests,
record the date, time, and location. Then inform your PCO
MANAGEMENT EXAM QUESTIONS WITH
COMPLETE SOLUTIONS
Integrated Pest Management (IPM) Programs ...Answer Is... Once pests have entered the operation in
large numbers — an infestation — they can be difficult to eliminate.
-Prevention measures
-Control measures
• An IPM program has three basic rules:
-Deny pests access to the operation
-Deny pests food and shelter
-Work closely with a licensed pest control operator (PCO) to eliminate pests that do enter
Integrated Pest Management (IPM) Programs (Deny Pests Access to the Operation) ...Answer Is...
Prevent pests from entering with deliveries:
-Use approved, reputable suppliers
-Check all deliveries before they enter your operation
-Refuse shipments that have pests or signs of pests, such as egg cases and body parts
Integrated Pest Management (IPM) Programs (Deny Pests Access to the Operation) part 2 ...Answer
Is... Prevent pests from entering through doors, windows, and vents:
-Screen all windows and vents with at least 16 mesh per square inch screening
-Install self-closing devices & door sweeps on all doors -Install air curtains (also called air doors or fly
fans) above or alongside doors
-Keep all exterior openings tightly closed
Integrated Pest Management (IPM) Programs (Deny Pests Access to the Operation) part 3 ...Answer
Is... Prevent pests from entering through pipes:
, -Use concrete to fill holes or sheet metal to cover openings
-Install screens over ventilation pipes and ducts on the roof
-Cover floor drains with hinged gates to keep rodents out
Integrated Pest Management (IPM) Programs (Deny Food and Shelter) ...Answer Is... A clean
operation offers pests no food or shelter:
-Dispose garbage quickly and correctly
-Store recycles in clean, pest-proof containers as far from your building as regulatory requirements
allow
-Keep food and supplies away from walls and at least 6 inches (15 cm) off the floor.
-Careful cleaning
• Clean food and beverage spills right away
• Clean toilets and restrooms as often as needed
• Train staff to keep lockers and break areas clean
• Keep cleaning tools clean and dry. Store wet mops on hooks rather than on the floor.
• Empty water from buckets to keep from attracting rodents
Integrated Pest Management (IPM) Programs (Deny Food and Shelter) part 2 ...Answer Is... Grounds &
Outdoor Dining Area:
-Mow the grass, pull weeds, get rid of standing water, and pick up litter.
-Cover all outdoor garbage containers
-Remove uneaten food and dirty dishes from tables. Clean dishes as quickly as possible.
-Clean spills as quickly as possible
-Don't allow staff/customers to feed birds/wildlife on the grounds.
-Locate electronic insect eliminators, or zappers, away from food, customers, staff, & serving areas.
-Call your PCO to remove hives and nests
Identifying Pests ...Answer Is... Inspect your operation for signs of pests. When you detect pests,
record the date, time, and location. Then inform your PCO
