EMPLOYEE TRAINING TEST
QUESTIONS AND ANSWERS
mentoring - Answer-an inexperienced worker develops a relationship with an
experienced worker to promote career development
mentor vs. apprenticeship - Answer-Different from apprenticeship which is v.
structured and work with one person
Must recruit people in job to be mentor, not everyone makes a good mentor
Sometimes informal mentors form which works really well but not everyone finds that
on their own
coaching - Answer-a relationship where a consultant helps an executive improve
performance
No consensus on training for coaches and little research on effectiveness
off-site - Answer-seminars, audiovisual instruction, behavior model training,
simulation, programmed instruction, computer-assisted instruction
seminars - Answer-classroom like setting with expert explaining, v. expensive
audiovisual instruction - Answer-video/slideshow, could be cheaper for company if
used repeatedly
behavior model training - Answer-watch someone do good and bad work: social
learning theory
simulation - Answer-replicate job condition and practice skills/ with real or virtual
equipment
programmed instruction - Answer-book/binder self paced, difficult to keep up with
changes
computer-assisted instruction - Answer-Could have quizzes and if don't do well
enough, have to re do the reading and quiz before moving forward
management/leadership training methods - Answer-problem-solving case study,
role-playing, management games, conference, action learning, mentoring and
coaching from on-site
problem-solving case study - Answer-presents real or hypothetical organizational
problem that trainees attempt to solve
role-playing - Answer-trainees act out situations that often occur at work
management games - Answer-uses scaled-down enactments of the operations and
managements of organizations
QUESTIONS AND ANSWERS
mentoring - Answer-an inexperienced worker develops a relationship with an
experienced worker to promote career development
mentor vs. apprenticeship - Answer-Different from apprenticeship which is v.
structured and work with one person
Must recruit people in job to be mentor, not everyone makes a good mentor
Sometimes informal mentors form which works really well but not everyone finds that
on their own
coaching - Answer-a relationship where a consultant helps an executive improve
performance
No consensus on training for coaches and little research on effectiveness
off-site - Answer-seminars, audiovisual instruction, behavior model training,
simulation, programmed instruction, computer-assisted instruction
seminars - Answer-classroom like setting with expert explaining, v. expensive
audiovisual instruction - Answer-video/slideshow, could be cheaper for company if
used repeatedly
behavior model training - Answer-watch someone do good and bad work: social
learning theory
simulation - Answer-replicate job condition and practice skills/ with real or virtual
equipment
programmed instruction - Answer-book/binder self paced, difficult to keep up with
changes
computer-assisted instruction - Answer-Could have quizzes and if don't do well
enough, have to re do the reading and quiz before moving forward
management/leadership training methods - Answer-problem-solving case study,
role-playing, management games, conference, action learning, mentoring and
coaching from on-site
problem-solving case study - Answer-presents real or hypothetical organizational
problem that trainees attempt to solve
role-playing - Answer-trainees act out situations that often occur at work
management games - Answer-uses scaled-down enactments of the operations and
managements of organizations
