MSSC Module 16 - Introduction to Communication Exam Questions And Answers.docx

MSSC Module 16 - Introduction to
Communication Exam Questions And
Answers
Which of the following is a valid limitation on the encoding of
information?
A. The importance of the idea
B. The bias of the Sending party
C. The capabilities of the Receiving parties
D. There are no valid limitations - - -
correct answer ✅C - The capabilities of the Receiving parties


When preparing a message, information accuracy can be improved
during the ________________ process.
A. Editing
B. Censoring
C. Organizing
D. Construction - - -
correct answer ✅A - Editing


Which of the following is an example of effective communication?
A. Sticking to the point of the topic
B. Leaving the Receiving party with few questions

, MSSC Module 16 - Introduction to
Communication Exam Questions And
Answers
C. Using filler words or phrases in a message
D. Frequently repeating talking points - - -
correct answer ✅A - Sticking to the point of the topic


When creating a written message, always be sure to include the
who, what, where, ______________, and why information to
ensure effective communication.
A. Cost
B. When
C. Will
D. If - - -
correct answer ✅B - When


Working together respectfully and effectively demonstrates good
__________________.
A. Independence
B. Resources
C. Communication
D. Philosophies - - -
correct answer ✅C - Communication