Schegistrar Epic Cadence Questions & Answers (RATED A)

What field on the Make Appointment form determines the copay amount to be collected at check-in? - ANSWER-Visit Type What two date shortcuts could a user enter in the "Start search on" field to schedule an appointment two weeks from today? - ANSWER-w+2 t+14 When would the Auto scheduler be used during appointment scheduling? - ANSWER-to find first available appointment Where can information be verified? How can a user identify information has been verified? - ANSWER-sidebar checklist or checklist folder; green checkmark True or False: When you select the Auto search checkbox on the Make Appointment form, the Schedule Scanner disappears. - ANSWER-true What button on the activity toolbar is selected to view the patient's blue folders? - ANSWER-Detailed View True or False: The permanent address is where the patient receives billing statements. - ANSWER-false; guarantor address The (blank) defines the (blank) and (blank) used for a specific visit. - ANSWER-Hospital Account Record (HAR) guarantor insurance True or False: The HAR is used to track charges, payments, and other transactions. - ANSWER-true When creating a guarantor account, why should the Create New Account be used for a new dependent patient? - ANSWER-Ochsner's Individual Billing requires each patient record to have a unique guarantor account. How are appointments linked with orders identified on the Appointment Desk? - ANSWER-purple box and clipboard icons True or False: Sequential appointments have to be scheduled with the same providers. - ANSWER-false What is the name of Epic's internal messaging system? - ANSWER-In Basket If RTE is not available, what other resources can be used to verify coverage? - ANSWER-passport, payor website, telephone, fax Where does a user go to collect a patient's copay? - ANSWER-IFS: Payment Information