MNGT Chapter 3 Exam Questions
Correctly Answered.
A person's skills, knowledge, and abilities (SKA) are different from their personality, values, and attitude.
Managers generally believe that someone's personality, values, and attitudes determine __________.
a. how well they match a job specification (person-job fit)
b. how much knowledge they retained from formal education
c. what they can do in a job
d. what they will do in a job - CORRECT ANSWER D.
Which one of the following "Big Five" personality traits is the only dimension where scoring high is
undesirable?
a. openness
b. extraversion
c. neuroticism
d. agreeableness - CORRECT ANSWER C.
True or false:
In order to effectively manage organizational behavior, it is helpful to have an understanding of different
employees' personalities. - CORRECT ANSWER True
The personality trait that best predicts a person's work performance is __________.
a. conscientiousness
b. openness
c. agreeableness
, d. neuroticism - CORRECT ANSWER A.
Michael is constantly pitching in and helping out when someone on the team needs help, even if it
means staying late. Michael's behavior can best be described as __________.
a. turnover
b. absenteeism
c. organizational citizenship behavior
d. job satisfaction - CORRECT ANSWER C.
Relating to positive long-term performance, which of the following is most important?
a. Person-organization fit (comfort with an organization's values and culture)
b. Total compensation (salary, bonuses, and other tangible benefits)
c. Person-job fit (ability to do a job's tasks)
d. Formal power (from position/title) and broad responsibilities - CORRECT ANSWER A.
__________ is the tendency to overestimate our performance and capabilities and see oneself in a more
positive light than that held by others.
a. Stereotyping
b. Self-enhancement bias
c. Servant leadership
d. Self-effacement bias - CORRECT ANSWER B.
Which of the following is not true about selective perception?
a. Selective perception helps managers correctly hire job candidates who will be successful.
b. We are less likely to notice events that go against our beliefs.
Correctly Answered.
A person's skills, knowledge, and abilities (SKA) are different from their personality, values, and attitude.
Managers generally believe that someone's personality, values, and attitudes determine __________.
a. how well they match a job specification (person-job fit)
b. how much knowledge they retained from formal education
c. what they can do in a job
d. what they will do in a job - CORRECT ANSWER D.
Which one of the following "Big Five" personality traits is the only dimension where scoring high is
undesirable?
a. openness
b. extraversion
c. neuroticism
d. agreeableness - CORRECT ANSWER C.
True or false:
In order to effectively manage organizational behavior, it is helpful to have an understanding of different
employees' personalities. - CORRECT ANSWER True
The personality trait that best predicts a person's work performance is __________.
a. conscientiousness
b. openness
c. agreeableness
, d. neuroticism - CORRECT ANSWER A.
Michael is constantly pitching in and helping out when someone on the team needs help, even if it
means staying late. Michael's behavior can best be described as __________.
a. turnover
b. absenteeism
c. organizational citizenship behavior
d. job satisfaction - CORRECT ANSWER C.
Relating to positive long-term performance, which of the following is most important?
a. Person-organization fit (comfort with an organization's values and culture)
b. Total compensation (salary, bonuses, and other tangible benefits)
c. Person-job fit (ability to do a job's tasks)
d. Formal power (from position/title) and broad responsibilities - CORRECT ANSWER A.
__________ is the tendency to overestimate our performance and capabilities and see oneself in a more
positive light than that held by others.
a. Stereotyping
b. Self-enhancement bias
c. Servant leadership
d. Self-effacement bias - CORRECT ANSWER B.
Which of the following is not true about selective perception?
a. Selective perception helps managers correctly hire job candidates who will be successful.
b. We are less likely to notice events that go against our beliefs.
