MNGT 360 Chapter 9 Study Exam
Questions with 100% Correct Answers.
Walking with slumped shoulders and with your head down, speaking in a flat tone, and fidgeting often
communicates that you are____________
-indecisive.
-negative.
-inexperienced.
-all of these - CORRECT ANSWER all of these
_________________ is the process through which the symbols that carry a message are sent to the
receiver.
-Listening
-Encoding
-Decoding
-Networking - CORRECT ANSWER Encoding
Within the communication process, a check on the success of the communication is called
__________________.
-feedback
-noise
-decoding
-encoding - CORRECT ANSWER feedback
Training in using _____________ can help managers and employees reduce misunderstandings and
enhance communication efficiency.
-e-mail
-instant messaging
-blogs
, -all of these - CORRECT ANSWER all of these
Implied verbal and nonverbal cues are least important when managers engage in cross-cultural
communications.
-True
-False - CORRECT ANSWER False
Which of the following is not a recommended suggestion for running an effective job interview meeting?
-Make any necessary accommodations if the candidate has a disability.
-Standing as close to the candidate as possible.
-Ask specific questions that are relevant to the job.
-Trying to sell the candidate on the opportunity. - CORRECT ANSWER Standing as close to the candidate
as possible
Which of the following is/are typically located on a company intranet?
-portals
-webcasts
-wikis
-all of these - CORRECT ANSWER all of these
Employees who telecommute have ______________ than those who do not.
-less personal freedom
-higher commuting expenses
-more interruptions during work time
-less social interaction with coworkers - CORRECT ANSWER less social interaction with coworkers
An information ___________ occurs when someone receives the information they requested.
-lapse
-pull
Questions with 100% Correct Answers.
Walking with slumped shoulders and with your head down, speaking in a flat tone, and fidgeting often
communicates that you are____________
-indecisive.
-negative.
-inexperienced.
-all of these - CORRECT ANSWER all of these
_________________ is the process through which the symbols that carry a message are sent to the
receiver.
-Listening
-Encoding
-Decoding
-Networking - CORRECT ANSWER Encoding
Within the communication process, a check on the success of the communication is called
__________________.
-feedback
-noise
-decoding
-encoding - CORRECT ANSWER feedback
Training in using _____________ can help managers and employees reduce misunderstandings and
enhance communication efficiency.
-instant messaging
-blogs
, -all of these - CORRECT ANSWER all of these
Implied verbal and nonverbal cues are least important when managers engage in cross-cultural
communications.
-True
-False - CORRECT ANSWER False
Which of the following is not a recommended suggestion for running an effective job interview meeting?
-Make any necessary accommodations if the candidate has a disability.
-Standing as close to the candidate as possible.
-Ask specific questions that are relevant to the job.
-Trying to sell the candidate on the opportunity. - CORRECT ANSWER Standing as close to the candidate
as possible
Which of the following is/are typically located on a company intranet?
-portals
-webcasts
-wikis
-all of these - CORRECT ANSWER all of these
Employees who telecommute have ______________ than those who do not.
-less personal freedom
-higher commuting expenses
-more interruptions during work time
-less social interaction with coworkers - CORRECT ANSWER less social interaction with coworkers
An information ___________ occurs when someone receives the information they requested.
-lapse
-pull
