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MNGT 361 Exam 2 Correctly Answered.

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MNGT 361 Exam 2 Correctly Answered. Indicate all of the theories that are classified as process perspectives. - CORRECT ANSWER Expectancy Theory Equity Theory Goal-setting Theory According to McClelland's acquired theory, a "control freak" might be described as an individual with normal achievement needs, a low level of affiliation needs and a very high level of ____________ needs. - CORRECT ANSWER Power Habitat for Humanity volunteers who are building a home are looking for a(n)_______________ reward - CORRECT ANSWER Intrinsic Rank the steps in the simple model of motivation from the beginning (at the top) to end (at the bottom). - CORRECT ANSWER 1. Unfulfilled need 2. Motivation 3. Behaviors 4. Rewards 5. Feedback Which one of the following concepts is defined as the physiological or psychological deficiencies that arose behavior? - CORRECT ANSWER Needs Hackman and Oldham's job characteristics model is composed of three major elements. Identify those elements from the list below. - CORRECT ANSWER 1. Three psychological states 2. Five core job characteristics 3. Work outcomes The psychological processes that arouse and direct goal-directed behavior are called ____________________. - CORRECT ANSWER Motivation The three key elements in equity theory are: - CORRECT ANSWER 1. Inputs 2. Outputs/Rewards 3. Comparisons In the hierarchy of needs theory ____________________ needs deal with the most basic human survival needs of food, clothing, shelter, and comfort. - CORRECT ANSWER Physiological Job _____________________________ is the process of reducing the number of tasks a worker performs. - CORRECT ANSWER simplification Sam wants to improve job satisfaction, so he adds more responsibility, complexity, and control to his subordinates jobs. This is an example of job ______________________________. - CORRECT ANSWER enrichment ____________________________ is a theory that focuses on identifying the types of objectives that are most effective in producing high levels of motivation and performance and in explaining why objectives have these effects. - CORRECT ANSWER Goal-setting There are four perspectives on motivation; they are content, process, job design, and _________________________. - CORRECT ANSWER reinforcement Herzberg's two-factor theory focuses on which of the following types of factors? - CORRECT ANSWER 1.Motivating 2. Hygiene The job characteristics model consists of ________________ that affect three critical psychological states of an employee that in tun affect the employee;s motivation, performance, and satisfaction. - CORRECT ANSWER five core job characteristics Job design works when employees are motivated. To be motivated, they must have three psychological states. Identify those states. - CORRECT ANSWER 1. Has knowledge of the actual results of the work 2. Experienced meaningfulness of work 3. Experienced responsibility for the work outcomes According to the hierarchy of needs, in order for Josephine to seek fulfillment of her love needs, she must first satisfy which of the following needs? - CORRECT ANSWER 1. Safety 2. Physiological In equity theory, the education, experience, and skills that individuals contribute to their organizations are examples of _____________. - CORRECT ANSWER inputs Alderfer's ___________________ theory suggests that there are three universal needs: existence, relatedness, and growth, which constitute a hierarchy of needs and motivate behavior. Alderfer proposed that needs at more than one level can be motivational at the same time. - CORRECT ANSWER ERG Which of the following theories proposes that work satisfaction originates from motivating factors and dissatisfaction originates from hygiene factors? - CORRECT ANSWER Herzberg's two-factor theory The _____________ theory suggests that people compare the ratio of their own outcomes to inputs against the ratio of someone else's outcomes to inputs. - CORRECT ANSWER equity Job __________ consists of increasing the number of tasks in a job to increase variety and motivation. - CORRECT ANSWER enlargement Using your knowledge of motivation, you as the manager, will want to motivate people to do which of the following? - CORRECT ANSWER 1. Join your organization 2. Stay with your organization 3. Do extra tasks for your organization 4. Be engaged while at your organization Which of the following are core job characteristics in the job characteristics model? - CORRECT ANSWER Autonomy Task identity Skill variety Task significance Feedback Identify the needs described by McClelland as being the basis for motivation. - CORRECT ANSWER Need for affiliation Need for achievement Need for power

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Institution
MNGT
Course
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MNGT 361 Exam 2 Correctly Answered.

Indicate all of the theories that are classified as process perspectives. - CORRECT ANSWER Expectancy
Theory

Equity Theory

Goal-setting Theory



According to McClelland's acquired theory, a "control freak" might be described as an individual with
normal achievement needs, a low level of affiliation needs and a very high level of ____________ needs.
- CORRECT ANSWER Power



Habitat for Humanity volunteers who are building a home are looking for a(n)_______________ reward
- CORRECT ANSWER Intrinsic



Rank the steps in the simple model of motivation from the beginning (at the top) to end (at the bottom).
- CORRECT ANSWER 1. Unfulfilled need

2. Motivation

3. Behaviors

4. Rewards

5. Feedback



Which one of the following concepts is defined as the physiological or psychological deficiencies that
arose behavior? - CORRECT ANSWER Needs



Hackman and Oldham's job characteristics model is composed of three major elements. Identify those
elements from the list below. - CORRECT ANSWER 1. Three psychological states

2. Five core job characteristics

3. Work outcomes

,The psychological processes that arouse and direct goal-directed behavior are called
____________________. - CORRECT ANSWER Motivation



The three key elements in equity theory are: - CORRECT ANSWER 1. Inputs

2. Outputs/Rewards

3. Comparisons



In the hierarchy of needs theory ____________________ needs deal with the most basic human survival
needs of food, clothing, shelter, and comfort. - CORRECT ANSWER Physiological



Job _____________________________ is the process of reducing the number of tasks a worker
performs. - CORRECT ANSWER simplification



Sam wants to improve job satisfaction, so he adds more responsibility, complexity, and control to his
subordinates jobs. This is an example of job ______________________________. - CORRECT ANSWER
enrichment



____________________________ is a theory that focuses on identifying the types of objectives that are
most effective in producing high levels of motivation and performance and in explaining why objectives
have these effects. - CORRECT ANSWER Goal-setting



There are four perspectives on motivation; they are content, process, job design, and
_________________________. - CORRECT ANSWER reinforcement



Herzberg's two-factor theory focuses on which of the following types of factors? - CORRECT ANSWER
1.Motivating

2. Hygiene



The job characteristics model consists of ________________ that affect three critical psychological
states of an employee that in tun affect the employee;s motivation, performance, and satisfaction. -
CORRECT ANSWER five core job characteristics

, Job design works when employees are motivated. To be motivated, they must have three psychological
states. Identify those states. - CORRECT ANSWER 1. Has knowledge of the actual results of the work

2. Experienced meaningfulness of work

3. Experienced responsibility for the work outcomes



According to the hierarchy of needs, in order for Josephine to seek fulfillment of her love needs, she
must first satisfy which of the following needs? - CORRECT ANSWER 1. Safety

2. Physiological



In equity theory, the education, experience, and skills that individuals contribute to their organizations
are examples of _____________. - CORRECT ANSWER inputs



Alderfer's ___________________ theory suggests that there are three universal needs: existence,
relatedness, and growth, which constitute a hierarchy of needs and motivate behavior. Alderfer
proposed that needs at more than one level can be motivational at the same time. - CORRECT ANSWER
ERG



Which of the following theories proposes that work satisfaction originates from motivating factors and
dissatisfaction originates from hygiene factors? - CORRECT ANSWER Herzberg's two-factor theory



The _____________ theory suggests that people compare the ratio of their own outcomes to inputs
against the ratio of someone else's outcomes to inputs. - CORRECT ANSWER equity



Job __________ consists of increasing the number of tasks in a job to increase variety and motivation. -
CORRECT ANSWER enlargement



Using your knowledge of motivation, you as the manager, will want to motivate people to do which of
the following? - CORRECT ANSWER 1. Join your organization

2. Stay with your organization

3. Do extra tasks for your organization

4. Be engaged while at your organization

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