Questions and CORRECT Answers
The ability to maintain a good rapport with upper management and outside agencies represents
what type of skill?
a. Technical skills
b. People skills
c. Conceptual skills
d. Communication skills - CORRECT ANSWER -B
The ability to clearly relate the facility's goals to the staff is an example of which type of skills?
a. People skills
b. Communication skills
c. Conceptual skills
d. Technical skills - CORRECT ANSWER -B
The ability to plan steps for achieving long-range goals is an example of what kind of managerial
skills?
a. People skills
b. Technical skills
c. Conceptual skills
d. Communication skills - CORRECT ANSWER -C
Who usually establishes most of the unit's goals?
a. Upper-level management
b. Animal facility manager
c. Animal facility staff
d. The Human Resources department - CORRECT ANSWER -A
,Which is a step involved in goal-setting?
a. Monitoring worker productivity in goal-related tasks
b. Tracking the expenses related to the goal
c. Deciding what resources are needed to reach the goal
d. Reviewing and revising job descriptions - CORRECT ANSWER -C
Once a goal is established for the unit, which of the following tasks should the manager consider
first?
a. Reporting task results to upper management
b. Dividing the work in job-specific tasks
c. Assessing organizational perceptions of the goals
d. Scheduling vacations - CORRECT ANSWER -B
Developing a reporting structure can be classified as what kind of activity?
a. Organizing
b. Disciplining
c. Staffing
d. Motivating - CORRECT ANSWER -A
What is the recommended order of steps in hiring staff?
a. Recruiting, interviewing, developing a job description, hiring
b. Recruiting, developing a job description, interviewing, hiring
c. Developing a job description, recruiting, interviewing, hiring
d. Recruiting, interviewing, hiring, developing a job description - CORRECT ANSWER -
C
Which law or regulation has an impact on employment practices?
a. Civil Rights Act
, b. Animal Welfare Act
c. OSHA regulations
d. Good Laboratory Practices - CORRECT ANSWER -A
Which of the following represents a good people management practice?
a. Make sure all salaries are competitive to those of other nearby institutions.
b. Balance the needs of the employees with the needs of the institution.
c. Give your staff a sense of "ownership" by letting them decide which tasks need to be done and
when.
d. Create a fun work environment for the employees in your area. - CORRECT
ANSWER -B
In which level of Maslow's hierarchy of needs would you place providing well-maintained
equipment?
a. Physiological needs
b. Safety needs
c. Aesthetic needs
d. Self-actualization - CORRECT ANSWER -B
According to Maslow's hierarchy of needs, giving an employee a promotion would help satisfy
which of the following needs?
a. Belonging and social needs
b. Physiological needs
c. Esteem needs
d. Transcendence - CORRECT ANSWER -C
According to Maslow, building up team spirit by organizing an employee athletic program can
help meet which of the following needs?
a. Physiological needs
b. Belonging and social needs