CBCI Exam Questions with 100% Complete
Solutions
What can the product and service BIA be used for? - ANSWER 1. Prioritise products and
services.
2. Confirm or modify BCMS scope
3. Determine impact of disruptions pertaining to big changes in organisation.
What are products and services? - ANSWER Output or outcomes provided by an
organisation.
Who is responsible to ensure that BC priorities are assigned to products and services? -
ANSWER Top management
What are the duties of top management? - ANSWER 1. Setting org objectives
2. Hold ultimate continuity responsibility
3. Adopt broadest org view to assess priorities
4. Choose to override (contractual) obligations when setting priorities
5. Being aware of future changes
What are the 4 steps of a product and services BIA? - ANSWER 1. Collect info to perform
P&S BIA, e.g. BCMS scope, strategic direction, legal/regulatory/contractual
requirements, customer expectations, previous impact assessment results, lessons
learned from disruptions or exercises, impact of big changes.
2. Define timeframes and agreed methodology, estimate MTPD and RTO for each P&S
group.
, 3. List P&S sorted by priority and continuity requirement.
4. Obtain top mgt approval and sign off.
What is a strategic plan? - ANSWER Plan that defines how strategic team should manage
strategic post-incident issues.
What is another word for strategic plan in context of business continuity? - ANSWER
Crisis management plan.
Might be supported by other strategic plans, e.g. crisis communication plan.
Who is responsible for developing the strategic plan? - ANSWER BC professional i.c.w.
senior managers.
What determines the number of strategic plans? - ANSWER The response structure.
How do strategic business continuity plans differ from operational plans? - ANSWER
Strategic plans can be used for incidents that do not involve physical disruptions. E.g.
fraud, negative media exposure.
If there's potential for reputational damage, always make strategic team aware.
What is needed for effective strategic plans? - ANSWER 1. Plan should be concise but
contain sufficient guidance.
2. Plan should be flexible to respond to all situations.
3. Plan should address strategic issues impacting people, org integrity, core objectives
and prioritised P&S.
Solutions
What can the product and service BIA be used for? - ANSWER 1. Prioritise products and
services.
2. Confirm or modify BCMS scope
3. Determine impact of disruptions pertaining to big changes in organisation.
What are products and services? - ANSWER Output or outcomes provided by an
organisation.
Who is responsible to ensure that BC priorities are assigned to products and services? -
ANSWER Top management
What are the duties of top management? - ANSWER 1. Setting org objectives
2. Hold ultimate continuity responsibility
3. Adopt broadest org view to assess priorities
4. Choose to override (contractual) obligations when setting priorities
5. Being aware of future changes
What are the 4 steps of a product and services BIA? - ANSWER 1. Collect info to perform
P&S BIA, e.g. BCMS scope, strategic direction, legal/regulatory/contractual
requirements, customer expectations, previous impact assessment results, lessons
learned from disruptions or exercises, impact of big changes.
2. Define timeframes and agreed methodology, estimate MTPD and RTO for each P&S
group.
, 3. List P&S sorted by priority and continuity requirement.
4. Obtain top mgt approval and sign off.
What is a strategic plan? - ANSWER Plan that defines how strategic team should manage
strategic post-incident issues.
What is another word for strategic plan in context of business continuity? - ANSWER
Crisis management plan.
Might be supported by other strategic plans, e.g. crisis communication plan.
Who is responsible for developing the strategic plan? - ANSWER BC professional i.c.w.
senior managers.
What determines the number of strategic plans? - ANSWER The response structure.
How do strategic business continuity plans differ from operational plans? - ANSWER
Strategic plans can be used for incidents that do not involve physical disruptions. E.g.
fraud, negative media exposure.
If there's potential for reputational damage, always make strategic team aware.
What is needed for effective strategic plans? - ANSWER 1. Plan should be concise but
contain sufficient guidance.
2. Plan should be flexible to respond to all situations.
3. Plan should address strategic issues impacting people, org integrity, core objectives
and prioritised P&S.
