MHA 705 MODULE 6 EXAM 2025
ANSWER ALL QUESTIONS IN THIS SECTION
QUESTION 1
(T/F) The organizational structures and processes that constitute a Quality
Management program must be integrated across the entire healthcare organization
- ANSWERS-True
QUESTION 2
Fifty percent of our HIM staff have a nationally recognized credential. This is an
example of what type of indicator. - ANSWERS-Structure
QUESTION 3
In order to expedite basic performance improvement team functioning, the team
should - ANSWERS-Establish ground rules
QUESTION 4
The focus of performance improvement should be on - ANSWERS-Customers
END OF
PAGE 1
, MHA 705 MODULE 6 EXAM 2025
QUESTION 5
When an organization compares its current performance to its own Internet
historical data, or user data from similar external organizations across the country,
it helps establish a ________, also known as a standard of performance or best
practice, for a particular process or outcome - ANSWERS-Benchmark
QUESTION 6
QIOs use peer review, data analysis, and other tools to - ANSWERS-Identify areas
that need improvement
QUESTION 7
Performance monitoring is outcomes driven - ANSWERS-False
QUESTION 8
The __________ is ultimately responsible for quality improvement activities in an
organization - ANSWERS-Governing body
END OF
PAGE 2
ANSWER ALL QUESTIONS IN THIS SECTION
QUESTION 1
(T/F) The organizational structures and processes that constitute a Quality
Management program must be integrated across the entire healthcare organization
- ANSWERS-True
QUESTION 2
Fifty percent of our HIM staff have a nationally recognized credential. This is an
example of what type of indicator. - ANSWERS-Structure
QUESTION 3
In order to expedite basic performance improvement team functioning, the team
should - ANSWERS-Establish ground rules
QUESTION 4
The focus of performance improvement should be on - ANSWERS-Customers
END OF
PAGE 1
, MHA 705 MODULE 6 EXAM 2025
QUESTION 5
When an organization compares its current performance to its own Internet
historical data, or user data from similar external organizations across the country,
it helps establish a ________, also known as a standard of performance or best
practice, for a particular process or outcome - ANSWERS-Benchmark
QUESTION 6
QIOs use peer review, data analysis, and other tools to - ANSWERS-Identify areas
that need improvement
QUESTION 7
Performance monitoring is outcomes driven - ANSWERS-False
QUESTION 8
The __________ is ultimately responsible for quality improvement activities in an
organization - ANSWERS-Governing body
END OF
PAGE 2
