FBLA Business Etiquette Exam
Questions and Answers 100% Pass
What is etiquette? - ✔✔the customary code of polite behavior in society or among
members of a particular profession or group
What should you do before you eat? - ✔✔shake hands with people attending luncheon
When should you sit down? - ✔✔Remain standing until the host or hostess has been
seated (make sure you get to know your host/hostess, and remember their name)
How should you sit in your chair? - ✔✔Don't slouch, squirm, or tilt your chair.
Where SHOULDN'T you put your items? - ✔✔don't place purses, keys, gloves, etc. on
the table
When should you place your napkin in your lap? - ✔✔Once everyone is seated, and
your host has moved their napkin, place your napkin in your lap.
how shouldn't you open your napkin? - ✔✔don't flap the napkin to open it or place it
on the table before the meal has ended
Katelyn Whitman, All Rights Reserved © 2025 1
, what shouldn't you do when ordering your meal - ✔✔don't ask too many questions
about the menu and don't order the most expensive item on the menu
what should you not drink? - ✔✔alcohol
What should you make sure not to do when drinking from a glass? - ✔✔don't leave
lipstick smears on your glass
When is it ok to smoke? - ✔✔refrain from smoking at all times
How should you butter your bread? - ✔✔don't butter all the bread at once- tear off each
piece and butter it before you eat it
where should you place your solids and liquids? - ✔✔remember to place solids on your
left and liquids on your right
how should your table be set? - ✔✔plate in the middle, forks and napkin to the left,
knife and spoon to the right, small plate and butter spreader above the plate, and drinks
to your right above the plate.
how do you cut your meat? - ✔✔cut your meat or meal one piece at a time
how do you cut your salad? - ✔✔cut your salad into bite-size pieces
how should you NOT hold your knife and fork? - ✔✔don't hold your knife like a
dagger and the fork like a cello
Katelyn Whitman, All Rights Reserved © 2025 2
Questions and Answers 100% Pass
What is etiquette? - ✔✔the customary code of polite behavior in society or among
members of a particular profession or group
What should you do before you eat? - ✔✔shake hands with people attending luncheon
When should you sit down? - ✔✔Remain standing until the host or hostess has been
seated (make sure you get to know your host/hostess, and remember their name)
How should you sit in your chair? - ✔✔Don't slouch, squirm, or tilt your chair.
Where SHOULDN'T you put your items? - ✔✔don't place purses, keys, gloves, etc. on
the table
When should you place your napkin in your lap? - ✔✔Once everyone is seated, and
your host has moved their napkin, place your napkin in your lap.
how shouldn't you open your napkin? - ✔✔don't flap the napkin to open it or place it
on the table before the meal has ended
Katelyn Whitman, All Rights Reserved © 2025 1
, what shouldn't you do when ordering your meal - ✔✔don't ask too many questions
about the menu and don't order the most expensive item on the menu
what should you not drink? - ✔✔alcohol
What should you make sure not to do when drinking from a glass? - ✔✔don't leave
lipstick smears on your glass
When is it ok to smoke? - ✔✔refrain from smoking at all times
How should you butter your bread? - ✔✔don't butter all the bread at once- tear off each
piece and butter it before you eat it
where should you place your solids and liquids? - ✔✔remember to place solids on your
left and liquids on your right
how should your table be set? - ✔✔plate in the middle, forks and napkin to the left,
knife and spoon to the right, small plate and butter spreader above the plate, and drinks
to your right above the plate.
how do you cut your meat? - ✔✔cut your meat or meal one piece at a time
how do you cut your salad? - ✔✔cut your salad into bite-size pieces
how should you NOT hold your knife and fork? - ✔✔don't hold your knife like a
dagger and the fork like a cello
Katelyn Whitman, All Rights Reserved © 2025 2
