POST Dispatch Exam Study Guide
Questions and Answers 100% Pass
What does the term dispatcher mean? - ✔✔Means an employee of a public safety
agency of the state or any of its political subdivisions
What are the three primary duties of a dispatcher? - ✔✔1. Receive calls for one or a
combination of, emergency police, fire and medical services, and to dispatch the
appropriate personnel and equipment in response to calls
2. In response to emergency calls, make urgent decisions affecting the life, health, and
welfare of the public and public safety employees
3. Supervise dispatchers or direct a dispatch communication center
What are the requirements to take the dispatcher exam for applicants? - ✔✔- Be a
United States citizen
- Be 18 years of age or older at the time of employment as a dispatcher
- Be a high school graduate or have a G.E.D. equivalent
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,- Have not been convicted of a crime for which the applicant could have been punished
by imprisonment in a federal penitentiary or by imprisonment in the penitentiary of
this or another state
- Have demonstrated good moral character, as determined by a background
investigation
- Be free of any physical, emotional, or mental condition that might adversely affect the
performance of the applicant's duty as a dispatcher
Other requirements to take the Dispatcher exam? - ✔✔- Criminal History Background
Investigation
- Background Investigation
What additional requirements and certifications are necessary before one can become a
certified dispatcher? - ✔✔1. POST dispatcher application
2. Utah Emergency Medical Dispatcher (EMD) certification
3. BCI proficiency certificate
4. ICS 100, ICS 200, NIMS 700 training
5. POST approved dispatch certification training
6. Pass POST dispatcher certification exam
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,Waiver Requirements for dispatcher course - ✔✔- Provide evidence the applicant meets
the requirements
- Provide evidence applicant has completed an equivalent basic dispatcher course
- Pass a written examination
What is an inactive certification? - ✔✔Has not been engaged in the duties of a
dispatcher for 18 consecutive months
What is a lapsed certification? - ✔✔Has not been engaged in the duties of a dispatcher
for four continuous years
Participation in dispatcher training and certification is at the option of whom? - ✔✔The
legislative body of each county or municipality that employs dispatchers
The minimum standards concerning dispatcher qualifications and training do not.. -
✔✔Preclude counties or municipalities from establishing standards higher than the
minimum standards
How do you reinstate a lapsed certification? - ✔✔Completion of basic training course
and exam
How to reinstate an inactive certification? - ✔✔Written exam
What are the continuing education requirements for dispatchers? - ✔✔20 hours or more
annually
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, Failure to obtain continuous training results in what? - ✔✔A lapsed or inactive
certification
What does POST need to be notified about when it comes to change of status? - ✔✔1.
Termination of employment
2. Reason for termination of employment
3. Name change
What are the steps included for due process for revocation, suspension, or refusal of
certification? - ✔✔1. Notice of allegations
2. Opportunity for hearing before an Administrative Law Judge
3. Burden of proof for agency action is clear and convincing evidence
4. Burden of proof for affirmative defense is preponderance of the evidence
Cause for action on dispatcher's certification includes: - ✔✔1. Willfully falsifies any
information to obtain certification
2. Has any physical or mental disability affecting the dispatcher's ability to perform
duties
3. Is addicted to alcohol or any controlled substance, unless the dispatcher reports the
addiction to the employer and to the director as part of a departmental early
intervention process
Katelyn Whitman, All Rights Reserved © 2025 4
Questions and Answers 100% Pass
What does the term dispatcher mean? - ✔✔Means an employee of a public safety
agency of the state or any of its political subdivisions
What are the three primary duties of a dispatcher? - ✔✔1. Receive calls for one or a
combination of, emergency police, fire and medical services, and to dispatch the
appropriate personnel and equipment in response to calls
2. In response to emergency calls, make urgent decisions affecting the life, health, and
welfare of the public and public safety employees
3. Supervise dispatchers or direct a dispatch communication center
What are the requirements to take the dispatcher exam for applicants? - ✔✔- Be a
United States citizen
- Be 18 years of age or older at the time of employment as a dispatcher
- Be a high school graduate or have a G.E.D. equivalent
Katelyn Whitman, All Rights Reserved © 2025 1
,- Have not been convicted of a crime for which the applicant could have been punished
by imprisonment in a federal penitentiary or by imprisonment in the penitentiary of
this or another state
- Have demonstrated good moral character, as determined by a background
investigation
- Be free of any physical, emotional, or mental condition that might adversely affect the
performance of the applicant's duty as a dispatcher
Other requirements to take the Dispatcher exam? - ✔✔- Criminal History Background
Investigation
- Background Investigation
What additional requirements and certifications are necessary before one can become a
certified dispatcher? - ✔✔1. POST dispatcher application
2. Utah Emergency Medical Dispatcher (EMD) certification
3. BCI proficiency certificate
4. ICS 100, ICS 200, NIMS 700 training
5. POST approved dispatch certification training
6. Pass POST dispatcher certification exam
Katelyn Whitman, All Rights Reserved © 2025 2
,Waiver Requirements for dispatcher course - ✔✔- Provide evidence the applicant meets
the requirements
- Provide evidence applicant has completed an equivalent basic dispatcher course
- Pass a written examination
What is an inactive certification? - ✔✔Has not been engaged in the duties of a
dispatcher for 18 consecutive months
What is a lapsed certification? - ✔✔Has not been engaged in the duties of a dispatcher
for four continuous years
Participation in dispatcher training and certification is at the option of whom? - ✔✔The
legislative body of each county or municipality that employs dispatchers
The minimum standards concerning dispatcher qualifications and training do not.. -
✔✔Preclude counties or municipalities from establishing standards higher than the
minimum standards
How do you reinstate a lapsed certification? - ✔✔Completion of basic training course
and exam
How to reinstate an inactive certification? - ✔✔Written exam
What are the continuing education requirements for dispatchers? - ✔✔20 hours or more
annually
Katelyn Whitman, All Rights Reserved © 2025 3
, Failure to obtain continuous training results in what? - ✔✔A lapsed or inactive
certification
What does POST need to be notified about when it comes to change of status? - ✔✔1.
Termination of employment
2. Reason for termination of employment
3. Name change
What are the steps included for due process for revocation, suspension, or refusal of
certification? - ✔✔1. Notice of allegations
2. Opportunity for hearing before an Administrative Law Judge
3. Burden of proof for agency action is clear and convincing evidence
4. Burden of proof for affirmative defense is preponderance of the evidence
Cause for action on dispatcher's certification includes: - ✔✔1. Willfully falsifies any
information to obtain certification
2. Has any physical or mental disability affecting the dispatcher's ability to perform
duties
3. Is addicted to alcohol or any controlled substance, unless the dispatcher reports the
addiction to the employer and to the director as part of a departmental early
intervention process
Katelyn Whitman, All Rights Reserved © 2025 4
