2023 Questions And Answers Complete
What three things should be considered in any repair? - ANSWER -Safety, retained
value and the vehicle owners best interest.
When inspecting a vehicle, should your inspection be localized into one specific area? -
ANSWER -No, kinetic energy has a tendency to travel through a vehicle and cause
damages elsewhere.
What are some measuring tools used to identify structural damage? - ANSWER -
computerized measuring systems, universal three-dimensional measuring systems,
laser systems and the tram gauge.
What are the three spatial planes when measuring a vehicles dimensions? - ANSWER
-Height from datum, width from centerline and length.
Appraiser A says all brake fluid should be drained and replaced when replacing a
caliper on the left front of a six-month old car. Appraiser B saya all that is required is
refilling the brake fluid and bleeding the system. Who is right? A, B, Both A & B, Neither
A or B? - ANSWER -Appraiser B only. Although brake fluid does become contaminated
with moisture over time, this is not likely on a 6 month old car.
Clean up time in reference to salvage parts means to.... - ANSWER -Remove the oil
and grease from the parts. The painting is a separate billable expense.
Appraiser A says storage charges are calculated per day at the prevailing market rate.
Appraiser B says they are calculated at the shop's posted rate. Who is right? A, B, A &
B, neither A or B? - ANSWER -Appraiser B only. The shop in possession of the vehicle
can charge whatever they want, although most insurance companies will only pay for
charges that correspond to reasonable market prices.
Appraiser A Says the factory E-coat corrosion protection must be replaced anytime it is
damaged in a collision. Appraiser B says the E-coat must be restored to a level
equivalent to that created at the factory. Who is right? A, B, A & B, neither A or B? -
ANSWER -Both A & B. The factory E-coat must always be replaced when damaged and
it must be done to a level equivalent with the factory work.
"Set up and measure" refers to what? - ANSWER -The dollar allowance for the time a
technician needs to mount a vehicle on a repair system to measure length, width from
center-line and height from the datum plane.
What are air conditioning components generally classified as? - ANSWER -Mechanical
items. Mechanical operations are generally those bolted items inward of the radiator.
, Would an alternator be classified as a "betterment" item? - ANSWER -No. Betterment
applies to normal wear & tear items that a vehicle owner should expect to replace in the
life of a vehicle. Example: Battery, shocks, brake linings, tires, etc.
Would aftermarket paint sealant cause a problem with a vehicle warranty? - ANSWER -
No. Example of things that could cause a problem with a vehicle warranty are: repaired
wiring harness, wire splicing, etc.
A hybrid vehicles electric traction motors operate on... - ANSWER -650 volts. While
some components may run on 12 volts, some Nickel Metal Hydride (NiMH) batteries
contain as much as 650 volts
TTY (torque to yield) refers to... - ANSWER -The strength of a fastener, its allowable
reuse and the fact that a fastener deforms upon application of torque. It is a one time
use fastener that is used on critical applications. When it is torqued, the threads deform.
locking it in to place.
UPCR stands for... - ANSWER -Uniform Procedures for Collision Repair (by I-CAR).
To be considered "damaged", its _____ and _________ must be unequal with that
before the accident in terms of the way something looks and operates. - ANSWER -form
and function.
Another term often used to describe "damage" is____________. - ANSWER -
Nonconformity.
When checking beneath a vehicle, you divide the under-body into three parts. What are
those parts? - ANSWER -Front, middle/center and rear.
The centerline of a vehicle is.... - ANSWER -an imaginary plane that divides the vehicle
in half from front to rear.
When inspection a vehicle, the surface you are inspection it on should be ______,
____, and free of ________. - ANSWER -Level, dry and free of debris. (level will help
determine structural damage, dry for leaks, etc).
Generally, these two types of vehicles are NOT great candidates for repairable
vehicles: - ANSWER -Flood vehicles and vehicles that have had fires. Also, vehicles
that have had major driveline damage (engine or transmission crushed).
Bent seat attaching hardware, broken motor mounts, cracked transmission cases or
damaged electronic components are all examples of _________ damage. - ANSWER -
Indirect. You must trace the energy into the vehicle structure and looks closely for kinks,
buckles and other signs of distortion.