HCAD 750 Module 6 Exam Questions And Correct Answers
Reports of process measures to help leaders follow progress to assist with strategic
planning - ANSWER dashboard
Reports of outcomes measures to help leaders know what they have accomplished. -
ANSWER scorecards
Indicators that measure the attributes of the setting, such as number and qualifications
of the staff, adequacy of equipment and facilities, and adequacy of organizational
policies and procedures - ANSWER Structure indicators
Measure the actions by which services are provided, the things people or devices do,
from conducting appropriate tests, to making a diagnosis, to actually carrying out a
treatment. - ANSWER Process indicators
measure the actual results of care for patients and populations, including patient and
family satisfaction - ANSWER outcome indicators
process for involving personnel in planning and executing a continuous flow of
improvements to provide quality health care that meets or exceeds expectations. -
ANSWER Performance Improvement (PI)
Performance monitoring is outcomes driven. - ANSWER False
Performance improvement is something that is done periodically. - ANSWER False
An outcome indicator measures results of care provided to the patient. - ANSWER True
, variation that is inherent within the system
(when a nurse takes a patients blood pressure) - ANSWER Common Cause Variation
changes produced by influences that are external to the process
(patient taking blood pressure medication and there is a significant decline in the
measurement.) - ANSWER special cause variation
constant pursuit of the opportunities for all processes to improve - ANSWER kaizen
Staff embrace change more easily when ____________. - ANSWER They have been part of
the decision.
In order to speed up fundamental performance improvement team functioning, the team
should ____________. - ANSWER Establish ground rules.
Agreement that pertains to attendance, time management, participation
communication, decision making, documentation, room set up and clean up, and so
forth, that has been developed by PI team members at the outset of the team's work -
ANSWER ground rules
The _________ is ultimately responsible for quality improvement activities in an
organization. - ANSWER governing body
Which provides the most important guidance to the process of the performance
improvement teams? ANSWER Organizational Mission Statement
The process for reviewing and validating qualifications and granting membership to
professional or medical staff and awarding delineated privileges is called - ANSWER
Credentialing
A shared vision puts the governing board, upper management, and employees all on the
Reports of process measures to help leaders follow progress to assist with strategic
planning - ANSWER dashboard
Reports of outcomes measures to help leaders know what they have accomplished. -
ANSWER scorecards
Indicators that measure the attributes of the setting, such as number and qualifications
of the staff, adequacy of equipment and facilities, and adequacy of organizational
policies and procedures - ANSWER Structure indicators
Measure the actions by which services are provided, the things people or devices do,
from conducting appropriate tests, to making a diagnosis, to actually carrying out a
treatment. - ANSWER Process indicators
measure the actual results of care for patients and populations, including patient and
family satisfaction - ANSWER outcome indicators
process for involving personnel in planning and executing a continuous flow of
improvements to provide quality health care that meets or exceeds expectations. -
ANSWER Performance Improvement (PI)
Performance monitoring is outcomes driven. - ANSWER False
Performance improvement is something that is done periodically. - ANSWER False
An outcome indicator measures results of care provided to the patient. - ANSWER True
, variation that is inherent within the system
(when a nurse takes a patients blood pressure) - ANSWER Common Cause Variation
changes produced by influences that are external to the process
(patient taking blood pressure medication and there is a significant decline in the
measurement.) - ANSWER special cause variation
constant pursuit of the opportunities for all processes to improve - ANSWER kaizen
Staff embrace change more easily when ____________. - ANSWER They have been part of
the decision.
In order to speed up fundamental performance improvement team functioning, the team
should ____________. - ANSWER Establish ground rules.
Agreement that pertains to attendance, time management, participation
communication, decision making, documentation, room set up and clean up, and so
forth, that has been developed by PI team members at the outset of the team's work -
ANSWER ground rules
The _________ is ultimately responsible for quality improvement activities in an
organization. - ANSWER governing body
Which provides the most important guidance to the process of the performance
improvement teams? ANSWER Organizational Mission Statement
The process for reviewing and validating qualifications and granting membership to
professional or medical staff and awarding delineated privileges is called - ANSWER
Credentialing
A shared vision puts the governing board, upper management, and employees all on the
