Answers
5 steps to customer service - correct answer ✔✔1. welcome customer
2. use customers name
3. take care of needs
4. thank the customer
5. invite them back
Dynamic Selling - correct answer ✔✔Greet
Discover
Recommend
Close
Day of Production - correct answer ✔✔the day produced, recieved, or somehow affected (such as
frozen)
Fifo - correct answer ✔✔first in, first out
Tare weight - correct answer ✔✔weight of the container a product is packaged in
what is envirox TB, its uses, and location in the store - correct answer ✔✔to clean up blood and it is
located in the computer room
ChainTrack sorts the items assigned to a scheduled count batch by category and_______ - correct
answer ✔✔family group
what temp are eggs to be stored - correct answer ✔✔40-45 below
, how long can dairy or frozen products be left out - correct answer ✔✔30 min or less
when is pulling a bag from the S.S.C.C not a bi-partisian job - correct answer ✔✔once the bag is sealed
what is the name for a scan gun - correct answer ✔✔FM-HHTT
what is a load line - correct answer ✔✔the line in a refrigeration case showing where product can be
what temp are dairy perishable products to be stored - correct answer ✔✔below 41 Publix says 40-34-
38
where is the chemical safe-use and authorization chart located, and what info can be found there -
correct answer ✔✔in the mop room, it tells which equipments needs to be worn for protection
what is the temp danger zone - correct answer ✔✔40-140 degrees; anything is bacteria prone
how far from the ground must products be stored - correct answer ✔✔6 in
what is gross profit - correct answer ✔✔difference between cost and sales
what is cross merchandising - correct answer ✔✔when you merchandise products together that
compliment each other
where do you go to find random and scheduled counts - correct answer ✔✔ChainTrack
what are the grocery sub departments - correct answer ✔✔frozen, dairy, dry, HBC, housewares,
what type of payment is accepted for sub department vouchers - correct answer ✔✔cash