FACHE Management & Leadership Questions And Answers

FACHE Management & Leadership Questions And Answers Senior Managers - ANS Establish objective Provide Conditions for Success Decisions by senior managers have most dramatic results Heavily use conceptual skills Managers at All Levels - ANS Lead by example Shape values and culture through decisions 5 Management Functions - ANS Planning Organizing Controlling Directing Staffing Conceptual Skills - ANS ability to think creatively and understand complicated or abstract ideas. Decision Making - ANS Is a subset of problem solving Binds together and enables 5 management functions Problem Solving Framework - ANS Problem analysis Course of action development Decision Making Evaluation of results using explicit + measurable criteria Managers - ANS Care taking, status quo/transactional? Leader - ANS Visionary, dynamic/transformational? Skills by level - ANS Conceptual Skills Interpersonal Skills Technical Skills Interpersonal Skills - ANS The skills used by a person to properly interact with others. In the business domain, the term generally refers to an employee's ability to get along with others while getting the job done. Interpersonal skills include everything from communication and listening skills to attitude and deportment. Good interpersonal skills are a prerequisite for many positions in an organization. Technical Skills - ANS A quality describes behavioral or competency-based criteria logically associated with the successful accomplishment of important tasks/responsibilities in a particular job. Required technical skills are sometimes found on the job description Successful Leader/Managers integrate all these roles smoothly - ANS Interpersonal Roles -Figure Head -Influences Informational Roles -Monitor Spokesperson Decisional Roles -Entrepreneur -Negotiator