Exam (elaborations)
Hospitality and Tourism Industry
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"Perishability " in the hotel industry refers to - correct answer the ideas that rooms aren't sold each night are wasted Corporate Philosophy - correct answer reflects the ethics, morals, fairness, and equality of an organization A "Moment of Truth" in the hospitality business is - correct answer any guest encounter, from welcome a guest, to serving food, to bringing the check Total quality management ( TQM) - correct answer empowers employees to work together to establish and meet or exceed guest service expectations
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Institution
Hospitality And Tourism Industry
Course
Hospitality and Tourism Industry
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Written for
- Institution
- Hospitality and Tourism Industry
- Course
- Hospitality and Tourism Industry
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- Uploaded on
- September 2, 2023
- Number of pages
- 6
- Written in
- 2023/2024
- Type
- Exam (elaborations)
- Contains
- Questions & answers
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hospitality and tourism industry
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