Test Bank for ISE Marketing by Roger A. Kerin & Steven W. Hartley - Elaborated and Complete

Test Bank for ISE Marketing by Roger A. Kerin & Steven W. Hartley - Elaborated and Complete ISBN-10 3 ISBN-13 978-6 Part 1: Initiating the Marketing Process Chapter 1: Creating Customer Relationships and Value through Marketing  Chapter 2: Developing Successful Organizational and Marketing Strategies  Appendix A: Building an Effective Marketing Plan  Chapter 3: Scanning the Marketing Environment  Chapter 4: Ethical and Social Responsibility for Sustainable Marketing Part 2: Understanding Buyers and Markets Chapter 5: Understanding Consumer Behavior  Chapter 6: Understanding Organizations as Customers  Chapter 7: Understanding and Reaching Global Consumers and Markets   Part 3: Targeting Marketing Opportunities Chapter 8: Marketing Research: From Customer Insights to Actions  Chapter 9: Market Segmentation, Targeting, and Positioning  Part 4: Satisfying Marketing Opportunities Chapter 10: Developing New Products and Services  Chapter 11: Managing Successful Products, Services, and Brands  Chapter 12: Services Marketing  Chapter 13: Building the Price Foundation  Chapter 14: Arriving at the Final Price  Appendix B: Financial Aspects of Marketing  Chapter 15: Managing Marketing Channels and Supply Chains  Chapter 16: Retailing and Wholesaling  Chapter 17: Implementing Interactive and Multichannel Marketing  Chapter 18: Integrated Marketing Communications and Direct Marketing  Chapter 19: Advertising, Sales Promotion, and Public Relations  Chapter 20: Using Social Media and Mobile Marketing to Connect with Consumers  Chapter 21: Personal Selling and Sales Management  Chapter 22: Pulling It All Together: The Strategic Marketing Process.