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What should be done when a patient reports that his or her demographic information is incorrect? A. Request written documentation B. Cross out the incorrect information C. Call the referring doctors office to request another enrollment form D. Follow the organizational procedure and correct the error immediately - Answer D. Follow the organizational procedure and correct the error immediately. In the absence of a release form, a patients health information may be shared with the patients _____ without committing a HIPAA violation A. Child B. Spouse C. Physician D. Verbally reported power of attorney - Answer C. Physician In addition to the patients name, all of the following can be used in the patient identification process except the patients... A. Room number B. Account number C. Last four digits of SSN D. Medical record number - Answer A. Room number When is it appropriate to contact a patients family member? A. Never B. Only if the patient is non-compliant C. Only if his or her physician gives permission D. Only if the patient has signed a HIPAA form giving permission - Answer D. Only if the patient has signed a HIPAA form giving permission A nursing home calls a cardiology office requesting that a transtelephonic pacemaker check be conducted on a new admission to the facility. The technician finds no medical record indicating that the patient has been followed by the practice. What is the technicians next step? A. Schedule a cardiology consultation B. Perform transtelephonic pacemaker check C. Ask the nursing home staff to arrange for transportation to the office D. Contact the PCP's office to obtain the prescription for transtelephonic monitoring - Answer D. Contact the PCP's office to obtain the prescription for transtelephonic monitoring A transtelephonic technicians responsible for checking pacemakers in a cardiology office note that a particular demographic area of their patient population has more problems with unpredictable disconnections during transmissions than other locations. What is the MOST APPROPRIATE next step for the technicians to take? A. Create a list of patients who have had a problem with disconnections B. Schedule the patients to come into the office with their monitors for the next pacemaker evaluation