IAAO 400 2023 Exam with Complete Solutions

Monitoring activities (Quality assurance) - ANSWER-1. Reviews of progress and performance contribute to effective and efficient operations 2. Procedures in place for monitoring the quality of assessment, editing data, reviewing appraisals, and reporting time and productivity Management from the past - ANSWER-One of the first management theories was the classical theory of management. This ws promarily an authoritarian approach, with "top-down" decision making - ANSWER-The classical managers formulated the "chain-of-command" and determined that definite management principles existed. However, subordinates were seen as "robots" and were expected to follow orders without questioning them. - ANSWER-The behavioral perspective on management moved management a step forward. It recognized employees as individuals, that were responsible, willing to learn, and with the proper incentives, motivated to be self-starters and creative - ANSWER-The systems school of management is another newer approach to management. The systems approach is premised on a set of interrelated parts that work together to achieve started goals or objectives. The organization has various subsystems that must perform certain tasks to ensure the completion of the end product. The systems school of management is also a part of today's assessor's office - ANSWER-1. Sub-units or sub-systems are established in the assessor's office to accomplish various objectives. (Public Service, Hex, Condo) 2. These units are dependent on each other doing their job if the assessor' office is going to be successful in accomplishing all of its required task The assessor's office of today portrays a mosaic approach to management since it is made up of bits, pieces, ideas, and theories from various schools of management. What is Management> A process of setting and achieving goals through functions that requires and utilizes the following resources: - ANSWER-Human: Managers accomplish the various task within the organization through people. In the assessor's office, the staff is the primary resource.