CCHI Final Exam Review for Interpreting 100% Correct!!

Which area of communicative interpreting has become the most professionalized? - ANSWER Medical or Health Interpreting because healthcare industry has to have ethics and standards for the patients Describe communicative autonomy - ANSWER the capacity of each party in an encounter to be responsible for and in control of his or her own communication. . List the minimum requirements for community interpreter to practice as an interpreter - ANSWER -18 years or older -High School Diploma -40 hr training of community or medical interpreting -Pass proficiency exam Certificate - ANSWER Is a piece of paper Certification - ANSWER "A PROCESS THAT INVOLVES RIGOROUS written and oral exam." Comes from the third party attestation related to products, processes, systems or persons. A process by which a governmental or professional organization attests to or certifies that an individual is qualified to provide a particular service Who certifies interpreters? - ANSWER NBCMI, CCHI What state in the US certifies communicative interpreters? - ANSWER Washington What is Code of Ethics? - ANSWER "RULES" set of directive that specify the requirements or expectations intend to guide the conduct of practitioners of a profession. What is related to the code of ethics? - ANSWER HIPPA, NCIHC Why do ethics matter? - ANSWER It helps you navigate the most difficult challenges you face in the field What are the standard of practice? - ANSWER "GUIDELINES" Provide a set of formal guidelines that offer practitioners of a profession clear strategies and courses of action to support professional conduct. List some differences between ethics and standards - ANSWER -Ethics are strict and standards are flexible -Ethics tell us what to do; standards tell us how to do it -Ethics are more rigid than standards -Can loose job if ethics are violated. Not as standard, might have milder consequences. NCIHC stands for? - ANSWER National Council on Interpreting in Healthcare NCIHC was published? - ANSWER 2004 What are the 9 principle of code of ethics - ANSWER 1. Accuracy 2. Confidentiality 3. Impartiality 4. Respect 5. Cultural Awareness 6. Role Boundaries 7. Professionalism 8. Professional Development 9. Advocacy Do you really have to interpret everything that is stated - ANSWER yes, unless its an emergency, or if summarizing because the situation is out of control SA. mental problem, intoxication, multiple people are talking at the same time. If you arrive and you know the person you're supposed to interpret for, what three steps should you take immediately? - ANSWER 1. Disclose the conflict to all parties 2. Try to withdraw 3. Be impartial if they asked your to stay List the tree steps in the SAY NO model(how to say no)? - ANSWER 1. Be gracious 2. Offer Choices 3. Give Reason What is a community interpreting? - ANSWER A specialization of interpreting that facilitates access to community services for individuals who do not speak the language of service Define medical interpreting? - ANSWER Interpreting for patients, their families and service providers in healthcare interpreting Are medical interpreters, community interpreters? - ANSWER Yes, it facilitates access to a vital community service. Define --Working Language --A source language --A target language - ANSWER 1. all the languages you interpret in 2. language you interpret from 3. the language you interpret to List the three stages of the encounter - ANSWER 1. Pre-encounter 2. The encounter 3. Post encounter Identify seven steps of the encounter - ANSWER 1. Preparation 2. Briefing 3. Professional Introduction 4. Interpreting 5. Intervening/ Mediating 6. Debriefing 7. Analyzing Identify four interpreting protocols that you learned in module 2. - ANSWER -Positioning -Professional introductions -Direct speech(first person) -Turn-taking management What is the goal of effective positioning? - ANSWER to promote direct communication between the parties. Adopt and unobtrusive position to support direct communication Write down the four elements of interpreter's introduction that come after the interpreter states his or her name/organization? - ANSWER 1. I will be interpreting everything that is said 2. Everything said will be confidential 3.Please speak to speak to each other, not to me 4. Please speak clearly and pause often 5. If I need you to pause What are some exceptions to using first person/ direct speech? - ANSWER -service person is a child -elderly -mentally disabled -to interpret with multiple parties -the content is so horrific, that you need to detach yourself for self protections. What should you do if a provider keeps speaking in third person/indirect speech? - ANSWER - Stop the session --let everyone know you are speaking as the interpreter Why do memory skills matter for interpreters? - ANSWER -They allow to interpret longer messages without interrupting or distracting the speakers What is chunking? - ANSWER The process of taking information, braking it into "chunks" to help you recall information. How can imagery help an interpreter's memory? - ANSWER Helps to recall a story and easier to associate List some message transfer skills for interpreters - ANSWER -Anticipating -Paraphrasing -Parroting