BUS 526 Sophia Conflict FINAL Milestone {2021}

BUS 526 Sophia Conflict FINAL Milestone {2021} MILESTONE Score You passed this Milestone 20 questions were answered correctly. 5 questions were answered incorrectly. 1 Which of the following is the best time to engage in the courageous/difficult conversation process? During a provocative event, so the parties can evaluate their actions in the moment Long enough after a provocative event that both parties are calm and not experiencing a fight/flight reaction Once both parties have indicated an openness to changing their positions if presented with a good argument Immediately after a provocative event, in order to prevent further escalation CONCEPT Courageous/Difficult Conversation 2 What is the most common reason someone may feel he or she is part of a group? A perception of being different from others in the group Sophia :: Welcome 1 of 13 7/30/2020, 9:39 PM A perception of being superior to others in the group A perception of being similar to others in the group A perception of being inferior to others in the group CONCEPT Why and How Do Humans Group? 3 "Organizational culture" refers to which of the following? A culture with very firm and structured rules A culture whose norms have not changed for a long period of time A culture that is also a political state or nation The set of norms that develops in a workplace or other task-based group CONCEPT Cultural Model Applied to Smaller Groups 4 During the iterative process, an "a-ha moment" may occur for either the parties or the conflict