AP2 Test Questions with Actual Answers
2026/2027 Updated.
T/F Every organization uses a variety of capital to make the business work. - Answer True
What are examples of capital? - Answer Cash, valuables or goods used to generate income for
a business.
What is HRM - Answer The process of employing people, training and compensating them,
developing policies relating to people, and developing strategies to retain employees
What is Staffing? - Answer Entire hiring process from posting a job to negotiating a salary
package.
What are the four main steps within staffing? - Answer 1. Development of a staffing plan
2. Development of policies to encourage multiculturalism at work
3. Recruitment
4. Selection
What are some examples of workplace policies? - Answer 1. Discipline process policy
2. Vacation time policy
3. Dress code
4. Ethics policy
5. Internet usage policy
What is compensation? - Answer Includes anything the employee receives for his or her work
What are examples of employee compensation? - Answer 1. Pay
2. Health benefits
3. 401K
4. Stock purchase plans
5. Vacation time
6. Sick leave
7. Bonuses
, 8. Tuition reimbursement
What is retention - Answer Involved keeping and motivating employees to stay with an
organization
T/F Compensation is NOT a major factor in employee retention? - Answer FALSE - Comp IS a
major factor
90% of EE's leave a company for the following reasons - Answer 1. Issues around job they are
performing
2. Challenges with their manager
3. Poor fit w/ organizational culture
4. Poor workplace environment
T/F training is a key component in employee motivation? - Answer True
What are examples of training programs? - Answer 1. Job skills training, such as how to run a
particular computer program
2. Training on communication
3. Team-building activities
4. Policy & legal training - SH / Ethics training
What are some laws a HRM may work with? - Answer 1. Discrimination laws
2. Health-care requirements
3. Compensation requirements such as minimum wages
4. Worker safety laws
5. Labor laws
What are some worker protection issues that HRM might have to be aware of? - Answer 1.
Chemical hazards
2. Heating & ventilation requirements
3. Use of "no fragrance" zones
4. Protection of private employee information
T/F excellent management skills is the only other thing needed as a key to be successful HRM? -
Answer False - excellent management & good communication skills are both keys to be
successful HRM