Test Questions With 100%Correct
Answers 2026-2027 Updated.
What is the percentage cost of losing an employee? - Answer 25-200% of the employees'
salary
Turnover - Answer losing an employee
Voluntary turnover - Answer initiated by the employee
Involuntary turnover - Answer Employees who are forced to leave an organization.
What is the replacement cost range of an employee making $8 an hour? - Answer more than
4,000
How do you calculate turnover? - Answer turnover in one period/total # of employees mid
month * 100 = % of turnover
turnover/# employees x 100 = % of turnover
Direct turnover costs - Answer cost of leaving, replacement costs, and transition costs
Indirect turnover costs - Answer loss of production, reduced performance
Retention plans - Answer the strategies the org will use to recude turnover and address
employee motivation
Strategies to reduce turnover - Answer 5:
poor match between job and skills
lack of growth
internal pay equity
management
workload
, HPWS - Answer High performance work systems
systematic HR practices that create an environment where the employee has a greater
involvement and responsibility for the success of the organization
Job Withdrawal theory - Answer Farrell and Petersen
ppl develop a set of behaviors in succession to avoid their work including:
behavior change
physical withdrawal
psychological withdrawal
Physical withdrawal stage of Job withdrawal theory - Answer leaves the job
takes an internal transfer
starts to become absent or tardy
Psychological withdrawal stage of Job withdrawal theory - Answer disengaged, leb job
involvement, less commitment
Behavior change stage of Job withdrawal theory - Answer increased grievances if unionized
whistle blowing
change of conditions, like applying for other jobs
Hawthorne Studies - Answer Elton Mayo at Western Electric in Illinois 1927 - 1932
how do physical and environmental factors of the workplace affect employee motivation
workers always improved because they were being paid attention to
Maslow's Hierarchy - Answer Self actualization
esteem
social
safety
physiological
start at physiological (the bottom) and work your way up until each need is resolved
once a need is satisfied it is no longer a motivator