Complete Exam Study Questions with
100% Correct Answers
1. Define Marketing, what are the different forms of marketing? - ANSWER
Advertising, selling, and delivering products to consumers or other
businesses
2. Which of the following is not one of the four key tenets when considering
the study of consumer behavior? - ANSWER Market research looks
narrowly at buyer decisions to simplify the complexity of consumer
behavior
3. Brand marketing is the concept of building a differentiated, recognizable
identity for your company. - ANSWER True
4. price - ANSWER one of the four P's of marketing; the cost of a product or
service a company offers
5. product - ANSWER one of the four P's of marketing; refers to the actual
product or service a company offers
6. promotion - ANSWER one of the four P's of marketing; refers to the
messaging and communication channels marketers use to generate
awareness, interest, engagement, and excitement about products or services
7. Public Relations - ANSWER the effort to reach consumers by generating
positive publicity
,8. sales - ANSWER department responsible for selling products or services to
customers and meeting the company sales goals
9. sales promotion - ANSWER a short-term inducement of value offered to
arouse interest in buying a product or service
10.target audience - ANSWER identified groups of consumers most likely to
purchase your product or service
11.Test marks - ANSWER a selected group of customers, often in a common
geographical location, introduced to a product, service, or messaging
strategy before a full scale marketing plan is launched
12.Web Analytics - ANSWER the collection, reporting, and examination of
actions taken on a website
13.artificial intelligence - ANSWER the simulation of human intelligence
processes by machines, especially computer systems
14.content marketing - ANSWER a marketing technique of creating and
distributing valuable, relevant, and consistent content to attract and acquire a
target audience
15.conversion - ANSWER happens when the desired outcome of a marketing
message is achieved
16.cross-promoting - ANSWER a marketing technique which involves
promotion of a product targeted to the customers of a related product
,17.data-driven - ANSWER determined by or dependent on the collection or
analysis of data
18.demographic - ANSWER a specific part of a population, especially
identified by average age, income, education, etc.
19.dot-com bubble - ANSWER also known as an internet bubble; refers to the
period of time between 1995 and 2002; during this period, many Internet-
based companies, commonly referred to as dot-coms, were founded; many
of these companies failed
20.Advertising - ANSWER process of communicating with potential
customers to promote a product or service
21.awareness - ANSWER the consumer's ability to recognize and remember
the product or brand name
22.brand - ANSWER distinctive name, words, design, logo, mark, or a
combination of these elements that create company or product identity and
that separate the company or product from competitors
23.brand management - ANSWER process of creating and maintaining the
identity of a brand
24.Call to Action (CTA) - ANSWER statement or phrase that encourages
audience response
25.customer advocacy - ANSWER marketing strategy focused on getting
customers to support your product or brand
, 26.customer support - ANSWER range of activities to assist customers in
resolving issues; involves the goal of promoting customer satisfaction
27.Distribution - ANSWER path the product or service purchased travels from
the company to the consumer
28.Event Planning - ANSWER process of arranging trade shows, conventions,
meetings, etc. that meet determined goals, messages, or purposes
29.focus groups - ANSWER diverse groups of consumers participating in
guided discussions conducted to better understand customer perception of a
particular product or service
30.margin - ANSWER the difference between the value that an activity
generates and the cost of the activity
31.Marketing - ANSWER process of communicating a company's revenue
cost=Margin
32.Marketing Research - ANSWER process of gathering and analyzing
information about customers' needs and preferences
33.media planning - ANSWER process of determining the most effective
approach to advertise a product or service
34.Merchandising - ANSWER process of promoting a product in a retail
environment, including the visual display in retail stores
35.message - ANSWER how businesses communicate with audience