WGU C790 Exam with Frequently Asked Questions and Verified Answers

WGU C790 Exam with Frequently Asked Questions and Verified Answers A patient safety nurse is reviewing a hospital’s approach to reducing preventable harm. Which framework best emphasizes continuous improvement, patient-centered outcomes, and population health? a. Clinical decision support systems (CDSS) b. The Triple Aim framework c. Root cause analysis (RCA) d. Incident reporting systems Correct Answer: b. The Triple Aim framework Rationale: The Triple Aim, developed by the Institute for Healthcare Improvement, focuses on improving the patient experience of care, improving population health, and reducing per capita healthcare costs. It is a strategic framework for system-wide quality improvement rather than a single tool or reactive process. A quality improvement team is analyzing a medication error that reached the patient. Which tool is most appropriate for identifying system-level causes rather than individual blame? a. Failure Mode and Effects Analysis (FMEA) b. SBAR communication tool c. Root Cause Analysis (RCA) d. Balanced scorecard Correct Answer: c. Root Cause Analysis (RCA) Rationale: RCA is a retrospective investigative process used after an adverse event to identify underlying system failures rather than assigning individual blame. It is commonly used in sentinel event investigations.