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, Chapter 01: Role of an Insurance Billing Specialist MUL
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TIPLE CHOICE ma
1. The primary goal of an insurance billing specialist is:
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a. to manage the health care organization’s billing office
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b. to ensure the cash flow of a health care organization through revenue cycle management
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c. to send bills to patients for services they receive
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d. to post payments received from patients and insurance carrier
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s CORRECT ANSWER: B
ma ma ma DIF: Moderate OBJ: 2 m a
2. Facility billing includes charging for medical services provided by:
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a. physicians
b. laboratory services ma
c. ambulance services ma
d. ambulatory surgical centers ma ma
CORRECT ANSWER: D ma ma DIF: Easy OBJ: 2 m a
3. A claims assistance professional
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a. works for the consumer.
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b. works for the health care organization.
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c. works for an insurance company.
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d. works for the federal government.
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CORRECT ANSWER: A ma ma DIF: Easy OBJ: 2 m a
4. What is ―cash flow‖ in a medical practice?
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a. The actual money available to a medical practice
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b. The amount of money received by a medical practice in 1 day
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,c. The amount of money received by a medical practice in 1 month
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d. The amount of outstanding money on the accounts receivabl
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e CORRECT ANSWER: A
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5. Which level of education is generally required for one who seeks employment as an insurance coder?
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a. College diploma ma
b. High school diploma
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c. Completion of an accredited program for coding certification
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d. No specific level of education is required COR
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RECT ANSWER: C ma ma DIF: Easy OBJ: 4 ma
6. The amount of money an insurance billing specialist earns is dependent on which of the followi
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ng factors?
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a. Knowledge
b. Experience
c. Size of employing institution
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d. All are correct
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CORRECT ANSWER: D ma ma DIF: Moderate OBJ: 5 m a
7. A self-employed medical insurance biller who does independent contracting is responsible for
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a. advertising.
b. billing.
c. accounting.
d. All are correct.
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CORRECT ANSWER: D ma ma DIF: Hard OBJ: 2 m a
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, 8. Medical etiquette refers to
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a. consideration for others. ma ma
b. moral principles or practices.
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c. laws.
d. the Oath of Hippocrates.
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CORRECT ANSWER: A ma ma DIF: Moderate OBJ: 9 m a
9. The process of shortening words and using abbreviations that do not follow standard grammar, spelli
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ng and punctuation when writing electronic mail communications is referred to as:
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a. emoticons
b. abbreviations
c. text speak
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d. short text ma
CORRECT ANSWER: C ma ma DIF: Easy OBJ: 9 m a
10. Professional ethics include ma ma
a. state laws. ma
b. federal laws. ma
c. standards of conduct. ma ma
d. civil torts. ma
CORRECT ANSWER: C ma ma DIF: Moderate OBJ: 9 m a
11. The earliest written code of ethical principles for the medical profession is the
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a. Oath of Hippocrates.
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b. Socratic oath. ma
c. Code of Hammurabi. ma ma
d. Medicolegal oath. ma
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