QUESTIONS, DETAILED ANSWER EXPLANATIONS AND
RATIONALES, MEDICARE AND HEALTH INSURANCE
CONCEPT REVIEW, REGULATORY COMPLIANCE, ETHICS
AND BENEFICIARY PROTECTION, REAL-WORLD
APPLICATION SCENARIOS, TEST-TAKING STRATEGIES, AND
COMPREHENSIVE CERTIFICATION EXAM PREPARATION
TOOLKIT – 2026/2027 LATEST UPDATED EDITION
Mr. Garcia was told he qualifies for a Special Enrollment Period (SEP), but
he lost the paper that explains what he could do during the SEP. What can
you tell him?
If the SEP is for MA coverage, he will generally have one opportunity to change
his MA coverage.
Mrs. Walters is entitled to Part A and has medical coverage without drug
coverage through an employer retiree plan. She is not enrolled in Part B.
Since the employer plan does not cover prescription drugs, she wants to enroll
in a Medicare prescription drug plan. Will she be able to?
Yes. Mrs. Walters must be entitled to Part A or enrolled in Part B to be eligible for
coverage under the Medicare prescription drug program.
Mrs. Goodman enrolled in an MA-PD plan during the Annual Election
Period. In mid-January of the following year, she wants to switch back to
,Original Medicare and enroll in a stand-alone prescription drug plan. What
should you tell her?
During the MA Open Enrollment Period, from January 1 - March 31, she may
disenroll from the MA-PD plan into Original Medicare and also may add a stand-
alone prescription drug plan.
Mrs. Berkowitz wants to enroll in a Medicare Advantage plan that does not
include drug coverage and also enroll in a stand-alone Medicare prescription
drug plan. Under what circumstances can she do this?
If the Medicare Advantage plan is a Private Fee-for-Service (PFFS) plan that does
not offer drug coverage or a Medical Savings Account plan, Mrs. Berkowitz can do
this.
Ms. Lee is enrolled in an MA-PD plan but will be moving out of the plan's
service area next month. She is worried that she will not be able to enroll in
another plan available in her new residence until the Annual Election Period.
What should you tell her?
She is eligible for a Special Election Period that begins either the month before her
permanent move, if the plan is notified in advance, or the month she provides
notice of the move, and this period typically lasts an additional two months.
,You are doing a sales presentation for Mrs. Pearson. You know that Medicare
marketing guidelines prohibit certain types of statements. Apply those
guidelines to the following statements and identify which would be prohibited.
"If you're not in very good health, you will probably do better with a different
product."
Mr. Anderson is a very organized individual and has filled out and brought to
you an enrollment form on October 10 for a new plan available January 1
next year. He is currently enrolled in Original Medicare. What should you
do?
Tell Mr. Anderson that you cannot accept any enrollment forms until the annual
election period begins.
You are visiting with Mr. Tully and his daughter at her request. He has
advanced Alzheimer's and is incapable of understanding the implications of
choosing a Medicare Advantage or prescription drug plan. Can his daughter
fill out the enrollment form and sign it for him?
Mr. Tully's daughter can do so only, if she is authorized under state law as a court-
appointed legal guardian, has a durable power of attorney for health care decisions,
or is authorized under state surrogate consent laws to make health decisions.
Ms. Gonzales decided to remain in Original Medicare (Parts A and B) and
Part D during the Annual Enrollment Period (AEP). At the beginning of
, January, her neighbor told her about the Medicare Advantage (MA) plan he
selected. He also told her there was an open enrollment period that she might
be able to use to enroll in a MA plan. Ms. Gonzales comes to you for advice
shortly after speaking to her neighbor. What should you tell her?
There is a MA Open Enrollment Period (OEP) that takes place between January 1
and March 31, but Ms. Gonzales cannot use it because eligibility to use the OEP is
available only to MA enrollees.
Ms. Claggett is sixty-six (66) years old. She has been covered under Original
Medicare for the last six years due to her disability and has never been
enrolled in a Medicare Advantage or a Part D plan before. She wants to enroll
in a Part D plan. She knows that there is such a thing as the "Part D Initial
Enrollment Period" (IEP) and has concluded that, since she has never
enrolled in such a plan before, she should be eligible to enroll under this
period. What should you tell her about how the Part D Initial Enrollment
Period applies to her situation?
Ms. Claggett has had two IEPs and missed them both. The first occurred three
months before and three months after the month when she was first entitled to Part
A OR enrolled in Part B. Because she was eligible for Medicare before age 65, Ms.
Claggett had a second IEP based on turning age 65, which has also expired.