MGT-435 WEEK 5 QUIZ QUESTIONS AND ANSWERS

MGT-435 WEEK 5 QUIZ QUESTIONS AND ANSWERS 1. The author describes how GE emphasized action learning via a program that created teams of 8 to 12 people who came together to solve a real problem. Each team was coached by process experts, and employees learned through participation and experience. What was the name of this program? Agility Change Process (ACP) Process, Participation, Experience (PPE) Correct! Change Acceleration Process (CAP) Learning in Action (LIA) The correct answer can be found in Section 5.4 under the heading “Create Learning Opportunities” in Organizational Change, Second Edition. 2. Who introduced the concept of a learning organization? Semco Group CEO Ricardo Semler Netflix CEO Reed Hastings Apple Chairman Steve Jobs Correct! MIT professor Peter Senge The correct answer can be found in Section 5.3 under the heading “Learning Organizations” in Organizational Change, Second Edition. 3. Learning organizations that continually plan, reflect, and make adjustments exemplifies constant readiness continuous planning improvised implementation Correct! action learning The correct answer can be found in Section 5.4 under the heading “Change and Learning Organizations” in Organizational Change, Second Edition