Please write clearly in block capitals.
Centre number Candidate number
Surname
Forename(s)
Candidate signature
I declare this is my own work.
2023 AQA GCSE BUSINESS 8132/1 Paper 1 Influences of operations and HRM on business activity
Question Paper & Mark scheme (Merged) June 2023 [VERIFIED]
GCSE
BUSINESS
Paper 1 Influences of operations and HRM on business activity
Thursday 18 May 2023 Afternoon Time allowed: 1 hour 45 minutes
Materials
For this paper you must have: For Examiner’s Use
• a calculator.
Question Mark
Instructions A
• Use black ink or black ball-point pen. B
• Fill in the boxes at the top of this page.
C
• Answer all questions.
• You must answer the questions in the spaces provided. Do not write outside TOTAL
the box around each page or on blank pages.
• If you need extra space for your answer(s), use the lined pages at the end of
this book. Write the question number against your answer(s).
• Do all rough work in this answer book. Cross through any work you do not
want to be marked.
Information
• The marks for each question are shown in brackets.
• The maximum mark for this paper is 90.
*JUN238132101*
IB/G/Jun23/E10 8132/1
, 2
Do not write
outside the
Section A box
Answer all questions in the spaces provided.
For questions with four responses, only one answer per question is allowed.
For each question completely fill in the circle alongside the appropriate answer.
CORRECT METHOD WRONG METHODS
If you want to change your answer you must cross out your original answer as shown.
If you wish to return to an answer previously crossed out, ring the answer you now wish to select
as shown.
0 1.1 Which of the following is true for a public limited company?
[1 mark]
A It can issue shares.
B It does not have profit as an objective.
C It is owned by the government.
D Its owner(s) have unlimited liability.
0 1.2 Which of the following costs is an example of a variable cost?
[1 mark]
A Advertising
B Interest
C Packaging
D Rent
*02*
IB/G/Jun23/8132/1
, 3
Do not write
outside the
0 1. 3 Which of the following statements describes job production? box
[1 mark]
A An employee focuses on a limited number of tasks.
B Each employee is given an individual task.
C Items are produced individually to meet the exact requirements
of a customer.
D The business aims to complete each task with minimum waste.
0 1 . 4 If an employee changes from full-time employment to job sharing, which of the
following is true?
[1 mark]
A They keep their current salary.
B They keep the same job role along with someone else.
C They work their current number of hours each week.
D They work their current start and finish times each day.
0 1 . 5 Which of the following is likely to be an effect of delayering in an organisation?
[1 mark]
A Decrease in delegation.
B Decrease span of control.
C Improved staff communication.
D Improved staff loyalty.
Question 1 continues on the next page
Turn over ►
*03*
IB/G/Jun23/8132/1
, 4
Do not write
outside the
0 1.6 Which statement is most likely to be correct when interest rates rise? box
[1 mark]
A Businesses increase their expansion plans.
B Businesses need to reduce production to match sales.
C Consumer spending rises so businesses will employ more staff.
D Demand of luxury and non-essential products rise.
0 1.7 Identify two stakeholders of a business.
[2 marks]
1
2
0 1.8 Explain one cost of maintaining quality during the production of a product.
[2 marks]
0 1.9 Explain one disadvantage to a business of poor customer service.
[2 marks]
*04*
IB/G/Jun23/8132/1
Centre number Candidate number
Surname
Forename(s)
Candidate signature
I declare this is my own work.
2023 AQA GCSE BUSINESS 8132/1 Paper 1 Influences of operations and HRM on business activity
Question Paper & Mark scheme (Merged) June 2023 [VERIFIED]
GCSE
BUSINESS
Paper 1 Influences of operations and HRM on business activity
Thursday 18 May 2023 Afternoon Time allowed: 1 hour 45 minutes
Materials
For this paper you must have: For Examiner’s Use
• a calculator.
Question Mark
Instructions A
• Use black ink or black ball-point pen. B
• Fill in the boxes at the top of this page.
C
• Answer all questions.
• You must answer the questions in the spaces provided. Do not write outside TOTAL
the box around each page or on blank pages.
• If you need extra space for your answer(s), use the lined pages at the end of
this book. Write the question number against your answer(s).
• Do all rough work in this answer book. Cross through any work you do not
want to be marked.
Information
• The marks for each question are shown in brackets.
• The maximum mark for this paper is 90.
*JUN238132101*
IB/G/Jun23/E10 8132/1
, 2
Do not write
outside the
Section A box
Answer all questions in the spaces provided.
For questions with four responses, only one answer per question is allowed.
For each question completely fill in the circle alongside the appropriate answer.
CORRECT METHOD WRONG METHODS
If you want to change your answer you must cross out your original answer as shown.
If you wish to return to an answer previously crossed out, ring the answer you now wish to select
as shown.
0 1.1 Which of the following is true for a public limited company?
[1 mark]
A It can issue shares.
B It does not have profit as an objective.
C It is owned by the government.
D Its owner(s) have unlimited liability.
0 1.2 Which of the following costs is an example of a variable cost?
[1 mark]
A Advertising
B Interest
C Packaging
D Rent
*02*
IB/G/Jun23/8132/1
, 3
Do not write
outside the
0 1. 3 Which of the following statements describes job production? box
[1 mark]
A An employee focuses on a limited number of tasks.
B Each employee is given an individual task.
C Items are produced individually to meet the exact requirements
of a customer.
D The business aims to complete each task with minimum waste.
0 1 . 4 If an employee changes from full-time employment to job sharing, which of the
following is true?
[1 mark]
A They keep their current salary.
B They keep the same job role along with someone else.
C They work their current number of hours each week.
D They work their current start and finish times each day.
0 1 . 5 Which of the following is likely to be an effect of delayering in an organisation?
[1 mark]
A Decrease in delegation.
B Decrease span of control.
C Improved staff communication.
D Improved staff loyalty.
Question 1 continues on the next page
Turn over ►
*03*
IB/G/Jun23/8132/1
, 4
Do not write
outside the
0 1.6 Which statement is most likely to be correct when interest rates rise? box
[1 mark]
A Businesses increase their expansion plans.
B Businesses need to reduce production to match sales.
C Consumer spending rises so businesses will employ more staff.
D Demand of luxury and non-essential products rise.
0 1.7 Identify two stakeholders of a business.
[2 marks]
1
2
0 1.8 Explain one cost of maintaining quality during the production of a product.
[2 marks]
0 1.9 Explain one disadvantage to a business of poor customer service.
[2 marks]
*04*
IB/G/Jun23/8132/1
