BA 350 FINAL EXAM (SDSU) QUESTIONS ANSWERED CORRECTLY LATEST UPDATE 2026

BA 350 FINAL EXAM (SDSU) QUESTIONS ANSWERED CORRECTLY LATEST UPDATE 2026 Organizational Behavior - Answers A field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations for the purpose of applying such knowledge toward improving an organization's effectiveness. Four Functions of Managers - Answers Planning Organizing Leading Controlling Three Roles Managers Play - Answers Interpersonal Informational Decision Surface Level Diversity - Answers Differences in easily perceived characteristics, such as gender, race, ethnicity, age, or disability, that do not necessarily reflect the ways people think or feel but that may activate certain stereotypes. Deep Level Diversity - Answers Differences in values, personality, and work preferences that become progressively more important for determining similarity as people get to know one another better. Biographical Characteristics - Answers Personal characteristics—such as age, gender, race, and length of tenure—that are objective and easily obtained from personnel records. These characteristics are representative of surface-level diversity. Three Components of Attitude - Answers 1. Cognitive 2. Affective 3. Behavioral Cognitive Component of Attitude - Answers The opinion or belief segment of an attitude. Affective Component of Attitude - Answers The emotional or feeling segment of an attitude. Behavioral Component of Attitude - Answers An intention to behave in a certain way toward someone or something. Emotions - Answers Intense, discrete, and short-lived feeling experiences that are often caused by a specific event. Moods - Answers Feelings that tend to be longer-lived and less intense than emotions and that lack a contextual stimulus. Positivity Offset - Answers The tendency of most individuals to experience a mildly positive mood at zero input (when nothing in particular is going on). Personality - Answers The sum of ways in which an individual reacts to and interacts with others. Myers-Briggs Type Indicator (MBTI) - Answers A personality test that taps four characteristics and classifies people into one of 16 personality types. 4 Things Tested in the MBTI Survey - Answers Extraversion vs. Introversion Sensing vs. Intuitive Thinking vs. Feeling Judging vs. Perceiving Big Five Model - Answers A personality assessment model that describes five basic dimensions of personality. 5 Things Rated in the Big Five Model - Answers Conscientiousness Emotional Stability Extraversion Openness to Experience Agreeableness 5 Factors that Influence Perception - Answers Attitudes Motives Interests Experience Expectations 3 Key Components of Motivation - Answers Intensity Direction Persistence Hierarchy of Needs Theory - Answers Abraham Maslow's hierarchy of five needs—physiological, safety, social, esteem, and self-actualization—in which, as each need is substantially satisfied, the next need becomes dominant. Two Factor Theory - Answers A theory that relates intrinsic factors to job satisfaction and associates extrinsic factors with dissatisfaction. Also called motivation-hygiene theory. McClelland's Theory of Needs - Answers A theory that states achievement, power, and affiliation are three important needs that help explain motivation. 3 Needs Associated with McClelland's Theory of Needs - Answers Need for achievement Need for power Need for affiliation Job Characteristics Model - Answers A model proposing that any job can be described in terms of five core job dimensions: skill variety, task identity, task significance, autonomy, and feedback. 5 Characteristics in the Job Characteristics Model - Answers Skill Variety Task Identity Task Significance Autonomy Feedback Group - Answers Two or more individuals, interacting and interdependent, who have come together to achieve particular objectives. Formal Group - Answers A designated work group defined by an organization's structure. Informal Group - Answers A group that is neither formally structured nor organizationally determined; such a group appears in response to the need for social contact. Outgroup - Answers The inverse of an ingroup, which can mean everyone outside the group but is more usually an identified other group. 4 Reasons Teams are Popular in the Workplace - Answers More effective Ability to achieve more than an individual can alone More flexible Efficient