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WPC 480 CAPSTONE MIDTERM STUDY GUIDE

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WPC 480 CAPSTONE MIDTERM STUDY GUIDE

Institution
WPC 480
Course
WPC 480

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WPC 480 CAPSTONE MIDTERM STUDY GUIDE

strategy - Answers - integrated and coordinated set of commitments and actions
designed to exploit core competencies and gain a competitive advantage

Strategic Competitiveness - Answers - formulating and implementing programmed
actions to outperform competitors in the LT

competitive advantage - Answers - competitors are unable to recreate value of the firms
product (too hard or too expensive)
-never permanent (everything always changing)

above average returns - Answers - in excess of what an investor expects to earn from
other investments with a similar amount of risk

average returns - Answers - Equal to those an investor expects to earn from other
investments with a similar amount of risk

todays competitive markets - Answers - 1. the global economy
2. globalization
3. rapid technological change
4. increasing importance of knowledge and people

global competitive landscape - Answers - Increasing:
- market volatility and instability due to the rapid pace of change in markets
- blurring of market boundaries
- globalized flow of financial capital
- need for flexibility, speed, innovation, and integration in the use of technology
- strategic and operational complexity of global-scale competition
- rising product quality standards

Decreasing:
- traditional time for adapting to change
- traditional sources of competitive advantage
- traditional managerial mindset

strategic flexibility - Answers - cope with fast moving markets, overcome organizational
inertia

Firm Performance - Answers - Determined primarily by two factors: favorable industry
and specific firm resources

IO Model - Answers - Industrial Organization Model
- industry in which the firm chooses to compete will have a stronger influence on the
firm's performance than the choices made my managers

, - how the firm will reach above-average returns
- environment-centric view of business performance
- nature v. NURTURE
- basis for Porter's Five Forces Model

example of competitive advantage erosion - Answers - priceline- kayak, tripadvisor,
cheap air

IO Model - Answers - 1.) study external environment
2.) locate industry for high potential for above avg returns
3.) identify strategy
4.) develop and acquire skills and assets
5.) user firms strengths

Porter's Five Forces - Answers - threat of entry, threat of substitute, supplier power,
buyer power, and competitive rivalry

Above average returns earned by - Answers - produce same goods at lower costs (cost
leadership)
produce different goods at a premium price (differentiation)

Resource Based Model - Answers - -resource, capability (integrated set of resources) ,
and core competence (source of competitive adv)

Capabilities become core competencies - Answers - costly to imitate, rare, valuable,
non substitutable

Firm Driver - Answers - 1.) identify firms resources/ strengths
2.) determine firms capabilities
3.) determine potential competitive adv
4.) locate attractive industry
5.) select a strategy that works to firms advantage

Vision / mission - Answers - 1.) what the firm is
2.) what it seeks to accomplish
3.) who it serves

Vision - Answers - broad vision of what the firm wants to be and achieve

mission - Answers - specifies the businesses in which the firm intends to compete and
the customers it intends to serve

general environment - Answers - dimensions in the broader society that influence an
industry and the firms within it (firms can't control)

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Institution
WPC 480
Course
WPC 480

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