WGU D514 CERTIFICATION SCRIPT 2026
QUESTIONS WITH SOLUTIONS GRADED A+
◍ Maslow's Hierarchy of Needs Main Idea.
Answer: Individuals must satisfy a basic series of needs before they can
reach their potential.
◍ Operant Conditioning.
Answer: Children learn language based on reinforcement.
◍ Carol Gilligan's Theory of Gender and Moral Development.
Answer: Based her work on Kohlberg's theories, but states gender might
influence ethical development.
◍ 3 Types of Modeling.
Answer: Live models, direct instruction, and symbolic instruction.
◍ Create.
Answer: Put elements together to form a new coherent or functional whole;
reorganize elements into a new pattern or structure.
◍ There have been recent complaints at a pharmacy regarding care, wait times,
and errors. The administrator wants to further examine customer satisfaction
rates. After examining more information the administrator decides to
develop a new patient portal that will allow patients to perform a refill
request online. The system will also allow patients to request refills via text
or mobile devices.The administrator wants to determine if the complaints
regarding the care, wait time, and errors at the pharmacy are associated with
customer satisfaction.How were inferential statistics applied to arrive at this
decision?A factor analysis was performed regarding patient portals.A linear
regression was performed regarding patient portals.A factor analysis was
performed regarding customer satisfaction rates.A linear regression was
performed regarding customer satisfaction rates..
, Answer: A linear regression was performed regarding customer satisfaction
rates.
◍ Inquiry-based Learning.
Answer: Allow students to have choices in how they learn and what they
relate new information with.
◍ A hospital would like to reduce the outstanding accounts receivables with
large amounts. The chief financial officer (CFO) asked the director of
patient accounts to identify delinquent accounts based on patient
demographics to create a collection process through the patient portal.How
should the CFO use the data?To outsource the hospital's collection
functionTo implement improvements in the revenue cycle processTo
explain delays in collection to the board's finance committeeTo replace staff
in areas where substandard performance is identified.
Answer: To implement improvements in the revenue cycle process
◍ A researcher is evaluating clinical referrals to behavioral health services for
patients diagnosed with chronic depression.Which data source is needed for
this analysis report?Claims recordsReadmission recordsElectronic health
recordsPatient satisfaction records.
Answer: Electronic health records
◍ An oncologist is asked to refer patients for inclusion in a clinical trial of a
new cancer drug. For patients with hypertension, the new drug may cause
serious side effects that could lead to stroke or even death.Which two ethical
considerations should influence the oncologist's decision?Choose 2
answersJusticeAutonomyBeneficenceNonmaleficence.
Answer: BeneficenceNonmaleficence
◍ Postconventional Stage.
Answer: Moral development stage where your behavior is influenced by
your own ethics
◍ A surgical center is experiencing patient attrition. The center has received
bad reviews online. One area of complaints is that the center is dirty in
, common areas. The center conducted a survey to ascertain what the major
complaints were. The center has decided to outsource its maintenance in an
effort to improve patient satisfaction scores. The median patient satisfaction
scores were determined from the survey. How were descriptive statistics
applied in this scenario?To determine the variance in patient satisfaction
scoresTo determine factors that influence patient satisfaction scoresTo
determine the 50th percentile of patient satisfaction scoresTo determine the
minimum and maximum patient satisfaction scores.
Answer: To determine the 50th percentile of patient satisfaction scores
◍ Naturalistic Intelligence.
Answer: Ability to identify and distinguish among different types of plants,
animals, and weather formations found in the natural world.
◍ Infancy.
Answer: The stage of development that begins at birth and lasts between 18
and 24 months. Dozens of motor skills are added.
◍ Object Permanence.
Answer: The understanding that objects continue to exist even when they
cannot be seen. Major development of sensorimotor stage.
◍ Logical-Mathematical Intelligence.
Answer: Ability to develop equations and proofs, make calculations, and
solve abstract problems.
◍ A nutritionist is assessing the impact of patient education on dietary
behavior. The treatment involves having a group attend a cooking class.
They will then be assessed on the likelihood of using the cooking
information learned.Which data source should the nutritionist use?Post-op
exam resultsPosttest exam resultsParticipant obesity levelsStatewide
education levels.
Answer: Posttest exam results
◍ Maslow's Transcendence Need.
Answer: Meeting spiritual needs or helping others achieve self-actualization.
QUESTIONS WITH SOLUTIONS GRADED A+
◍ Maslow's Hierarchy of Needs Main Idea.
Answer: Individuals must satisfy a basic series of needs before they can
reach their potential.
◍ Operant Conditioning.
Answer: Children learn language based on reinforcement.
◍ Carol Gilligan's Theory of Gender and Moral Development.
Answer: Based her work on Kohlberg's theories, but states gender might
influence ethical development.
◍ 3 Types of Modeling.
Answer: Live models, direct instruction, and symbolic instruction.
◍ Create.
Answer: Put elements together to form a new coherent or functional whole;
reorganize elements into a new pattern or structure.
◍ There have been recent complaints at a pharmacy regarding care, wait times,
and errors. The administrator wants to further examine customer satisfaction
rates. After examining more information the administrator decides to
develop a new patient portal that will allow patients to perform a refill
request online. The system will also allow patients to request refills via text
or mobile devices.The administrator wants to determine if the complaints
regarding the care, wait time, and errors at the pharmacy are associated with
customer satisfaction.How were inferential statistics applied to arrive at this
decision?A factor analysis was performed regarding patient portals.A linear
regression was performed regarding patient portals.A factor analysis was
performed regarding customer satisfaction rates.A linear regression was
performed regarding customer satisfaction rates..
, Answer: A linear regression was performed regarding customer satisfaction
rates.
◍ Inquiry-based Learning.
Answer: Allow students to have choices in how they learn and what they
relate new information with.
◍ A hospital would like to reduce the outstanding accounts receivables with
large amounts. The chief financial officer (CFO) asked the director of
patient accounts to identify delinquent accounts based on patient
demographics to create a collection process through the patient portal.How
should the CFO use the data?To outsource the hospital's collection
functionTo implement improvements in the revenue cycle processTo
explain delays in collection to the board's finance committeeTo replace staff
in areas where substandard performance is identified.
Answer: To implement improvements in the revenue cycle process
◍ A researcher is evaluating clinical referrals to behavioral health services for
patients diagnosed with chronic depression.Which data source is needed for
this analysis report?Claims recordsReadmission recordsElectronic health
recordsPatient satisfaction records.
Answer: Electronic health records
◍ An oncologist is asked to refer patients for inclusion in a clinical trial of a
new cancer drug. For patients with hypertension, the new drug may cause
serious side effects that could lead to stroke or even death.Which two ethical
considerations should influence the oncologist's decision?Choose 2
answersJusticeAutonomyBeneficenceNonmaleficence.
Answer: BeneficenceNonmaleficence
◍ Postconventional Stage.
Answer: Moral development stage where your behavior is influenced by
your own ethics
◍ A surgical center is experiencing patient attrition. The center has received
bad reviews online. One area of complaints is that the center is dirty in
, common areas. The center conducted a survey to ascertain what the major
complaints were. The center has decided to outsource its maintenance in an
effort to improve patient satisfaction scores. The median patient satisfaction
scores were determined from the survey. How were descriptive statistics
applied in this scenario?To determine the variance in patient satisfaction
scoresTo determine factors that influence patient satisfaction scoresTo
determine the 50th percentile of patient satisfaction scoresTo determine the
minimum and maximum patient satisfaction scores.
Answer: To determine the 50th percentile of patient satisfaction scores
◍ Naturalistic Intelligence.
Answer: Ability to identify and distinguish among different types of plants,
animals, and weather formations found in the natural world.
◍ Infancy.
Answer: The stage of development that begins at birth and lasts between 18
and 24 months. Dozens of motor skills are added.
◍ Object Permanence.
Answer: The understanding that objects continue to exist even when they
cannot be seen. Major development of sensorimotor stage.
◍ Logical-Mathematical Intelligence.
Answer: Ability to develop equations and proofs, make calculations, and
solve abstract problems.
◍ A nutritionist is assessing the impact of patient education on dietary
behavior. The treatment involves having a group attend a cooking class.
They will then be assessed on the likelihood of using the cooking
information learned.Which data source should the nutritionist use?Post-op
exam resultsPosttest exam resultsParticipant obesity levelsStatewide
education levels.
Answer: Posttest exam results
◍ Maslow's Transcendence Need.
Answer: Meeting spiritual needs or helping others achieve self-actualization.
