SUSPENSION AND STEERING EXAM QUESTIONS AND
CORRECT DETAILED ANSWERS WITH COMPLETE
SOLUTIONS
Two technicians are discussing the replacement of an inner tie rod end (ball-
socket assembly) of a rack-and-pinion steering gear. Tech A says that the inner
and outer tie rods ends are part of the rack and cannot be replaced separately.
Tech B says the steering gear unit should be removed from the vehicle before the
inner tie rod end can be removed. Which Tech is Correct ? - ANSWER - Neither
Tech A or B
A customer complains that the steering lacks power assist only when cold. Tech A
says the power steering fluid may be low. Tech B says a worn housing around the
rotary (spool) valve is the most likely cause. Which tech is correct? - ANSWER -
Tech B only
A defective upper strut mount can cause - ANSWER - Binding
noise when driving over bumps
poor steering wheel return after turning a corner
A defective upper strut mount can cause Binding,
noise when driving over bumps
poor steering wheel return after turning a corner, but will not cause - ANSWER - a
crooked steering wheel
, a light film of oil is observed on the upper area of a shock absorber. Tech A says
that this condition should be considered normal. Tech B says that the rod seal
may bleed fluid during cold weather causing the oil to firm, which tech is right? -
ANSWER - Both
A rear wheel drive vehicle equipped with front coil springs and rear leaf springs is
sagging down at the right rear and left front is higher then the right front. Which
is most likely the cause. - ANSWER - a broken leaf spring on the right rear
The rear of a sport utility vehicle is sagging. Which is the least likely cause.
excessive load in the rear of vehicle
incorrect springs
broken spring seats
leaking shock absorber - ANSWER - leaking shock absorber
A vehicle has a ride (trim) height lower on the left side then on the right side.
What is the most likely cause?
worn ball joints
a worn or leaking shock absorber on the right side
a worn or leaking shock absorber on the left side
sagging springs on the left side - ANSWER - sagging springs on the left side.
Tech A states the vehicle will pull or (lead) to the side with the most camber (or
least negative camber) if the difference exceeds factory specifications. Tech B says
that a vehicle will pull (or lead0 to the side with the most front to toe. which tech
is correct ?
Tech A
CORRECT DETAILED ANSWERS WITH COMPLETE
SOLUTIONS
Two technicians are discussing the replacement of an inner tie rod end (ball-
socket assembly) of a rack-and-pinion steering gear. Tech A says that the inner
and outer tie rods ends are part of the rack and cannot be replaced separately.
Tech B says the steering gear unit should be removed from the vehicle before the
inner tie rod end can be removed. Which Tech is Correct ? - ANSWER - Neither
Tech A or B
A customer complains that the steering lacks power assist only when cold. Tech A
says the power steering fluid may be low. Tech B says a worn housing around the
rotary (spool) valve is the most likely cause. Which tech is correct? - ANSWER -
Tech B only
A defective upper strut mount can cause - ANSWER - Binding
noise when driving over bumps
poor steering wheel return after turning a corner
A defective upper strut mount can cause Binding,
noise when driving over bumps
poor steering wheel return after turning a corner, but will not cause - ANSWER - a
crooked steering wheel
, a light film of oil is observed on the upper area of a shock absorber. Tech A says
that this condition should be considered normal. Tech B says that the rod seal
may bleed fluid during cold weather causing the oil to firm, which tech is right? -
ANSWER - Both
A rear wheel drive vehicle equipped with front coil springs and rear leaf springs is
sagging down at the right rear and left front is higher then the right front. Which
is most likely the cause. - ANSWER - a broken leaf spring on the right rear
The rear of a sport utility vehicle is sagging. Which is the least likely cause.
excessive load in the rear of vehicle
incorrect springs
broken spring seats
leaking shock absorber - ANSWER - leaking shock absorber
A vehicle has a ride (trim) height lower on the left side then on the right side.
What is the most likely cause?
worn ball joints
a worn or leaking shock absorber on the right side
a worn or leaking shock absorber on the left side
sagging springs on the left side - ANSWER - sagging springs on the left side.
Tech A states the vehicle will pull or (lead) to the side with the most camber (or
least negative camber) if the difference exceeds factory specifications. Tech B says
that a vehicle will pull (or lead0 to the side with the most front to toe. which tech
is correct ?
Tech A
