IT ESSENTIALS 7.0 FINAL EXAM CH 10 – 14
QUESTIONS
3. Which two tools are available to transfer user data and settings from an old Windows
computer to a Windows operating system on a new computer? (Choose two.) -
Answers -Windows Easy Transfer
User State Migration tool
4. A user wants to extend a primary partition formatted with the NTFS file system with
the unallocated space on the hard disk. What must the user do after the primary
partition is extended to make it usable? - Answers -Convert the disk type to dynamic.
5. Why is a full format more beneficial than a quick format when preparing for a clean
OS installation? - Answers -A full format will delete files from the disk while analyzing
the disk drive for errors.
6. A technician wishes to prepare the computers in the network for disaster recovery.
The network consists of a variety of desktops and laptops from different vendors. All the
computers are running either a 32-bit version of Windows 10 Pro or a 64-bit version of
Windows 10 Pro. How would the technician prepare the recovery media? - Answers -
Prepare individual recovery discs for all the computers.
7. A technician wishes to deploy Windows 10 Pro to multiple PCs through the remote
network installation process. The technician begins by connecting the new PCs to the
network and booting them up. However, the deployment fails because the target PCs
are unable to communicate with the deployment server. What is the possible cause? -
Answers -The NIC cards on the new PCs are not PXE-enabled.
8. Which condition is required when planning to install Windows on a GPT disk? -
Answers -The computer must be UEFI-based.
9. A technician wishes to perform a customized unattended network installation of
Windows 10 on a PC. The requirements include the installation of specific applications
and device drivers through the use of an answer file. What would the technician use to
create the answer file? - Answers -windows SIM
10 .An organization has purchased a custom application for the sales staff that can only
be installed on a 64-bit Windows operating system. Each member of the sales staff has
a Windows 8.1 32-bit PC. What must the IT department do in order to install and run the
application on the sales staff computers? - Answers -Perform a clean installation of 64-
bit Windows 10.
, 14. What are two possible solutions to any Windows computer restarting continuously
and never displaying the desktop? (Choose two.) - Answers -Press F8 to open the
Advanced Options menu and choose Disable Automatic Restart on System Failure.
Run chkdsk /F /R from the recovery console.
15. A technician uses Microsoft Deployment Image Servicing and Management (DISM)
tool to create a Windows image file on one of the workstations running Windows 10.
When the technician tries to clone another workstation with the image file, the
workstation exhibits network connectivity issues on completion. What could cause this?
- Answers -The SID of the original PC is not cleared when creating the image with
DISM.
16. A user complains that user files cannot be synced with the network file server while
the user is traveling out of the office. The user had access to the internet but no access
to the company network server. How can this be addressed? - Answers -Setup a Sync
partnership between the network server, Microsoft OneDrive, and the user.
17. A technician has connected a new internal hard drive to a Windows 10 PC. What
must be done in order for Windows 10 to use the new hard drive? - Answers -Initialize
the new hard drive.
18. What service does PRINT$ provide? - Answers -It provides printer drivers for
printer administrators.
19. A technician is troubleshooting a Windows 10 laptop infected with a virus that has
damaged the master boot record. The technician has booted the laptop using the
installation media and is attempting to repair the laptop from the command line
interface. Which command can the technician use to repair the corrupt master boot
record? - Answers -bootrec /fixmbr
20. A user reports that a Windows 10 PC displays the error message "Invalid Boot Disk"
during the boot process. The IT technician attempts to boot the computer and finds that
the error message occurs immediately after the POST. What could be the possible
cause? - Answers -The MBR/GPT is corrupted.
21. Which port number is used by Virtual Network Computing (VNC) to provide remote
screen sharing between devices? - Answers -5900
22. Which feature is included with macOS and provides the ability for a remote user to
view and change files, folders, and applications on the local computer? - Answers -
screen sharing
23. Which area of concern falls under the operations and planning category in IT
documentation? - Answers -inventory management
QUESTIONS
3. Which two tools are available to transfer user data and settings from an old Windows
computer to a Windows operating system on a new computer? (Choose two.) -
Answers -Windows Easy Transfer
User State Migration tool
4. A user wants to extend a primary partition formatted with the NTFS file system with
the unallocated space on the hard disk. What must the user do after the primary
partition is extended to make it usable? - Answers -Convert the disk type to dynamic.
5. Why is a full format more beneficial than a quick format when preparing for a clean
OS installation? - Answers -A full format will delete files from the disk while analyzing
the disk drive for errors.
6. A technician wishes to prepare the computers in the network for disaster recovery.
The network consists of a variety of desktops and laptops from different vendors. All the
computers are running either a 32-bit version of Windows 10 Pro or a 64-bit version of
Windows 10 Pro. How would the technician prepare the recovery media? - Answers -
Prepare individual recovery discs for all the computers.
7. A technician wishes to deploy Windows 10 Pro to multiple PCs through the remote
network installation process. The technician begins by connecting the new PCs to the
network and booting them up. However, the deployment fails because the target PCs
are unable to communicate with the deployment server. What is the possible cause? -
Answers -The NIC cards on the new PCs are not PXE-enabled.
8. Which condition is required when planning to install Windows on a GPT disk? -
Answers -The computer must be UEFI-based.
9. A technician wishes to perform a customized unattended network installation of
Windows 10 on a PC. The requirements include the installation of specific applications
and device drivers through the use of an answer file. What would the technician use to
create the answer file? - Answers -windows SIM
10 .An organization has purchased a custom application for the sales staff that can only
be installed on a 64-bit Windows operating system. Each member of the sales staff has
a Windows 8.1 32-bit PC. What must the IT department do in order to install and run the
application on the sales staff computers? - Answers -Perform a clean installation of 64-
bit Windows 10.
, 14. What are two possible solutions to any Windows computer restarting continuously
and never displaying the desktop? (Choose two.) - Answers -Press F8 to open the
Advanced Options menu and choose Disable Automatic Restart on System Failure.
Run chkdsk /F /R from the recovery console.
15. A technician uses Microsoft Deployment Image Servicing and Management (DISM)
tool to create a Windows image file on one of the workstations running Windows 10.
When the technician tries to clone another workstation with the image file, the
workstation exhibits network connectivity issues on completion. What could cause this?
- Answers -The SID of the original PC is not cleared when creating the image with
DISM.
16. A user complains that user files cannot be synced with the network file server while
the user is traveling out of the office. The user had access to the internet but no access
to the company network server. How can this be addressed? - Answers -Setup a Sync
partnership between the network server, Microsoft OneDrive, and the user.
17. A technician has connected a new internal hard drive to a Windows 10 PC. What
must be done in order for Windows 10 to use the new hard drive? - Answers -Initialize
the new hard drive.
18. What service does PRINT$ provide? - Answers -It provides printer drivers for
printer administrators.
19. A technician is troubleshooting a Windows 10 laptop infected with a virus that has
damaged the master boot record. The technician has booted the laptop using the
installation media and is attempting to repair the laptop from the command line
interface. Which command can the technician use to repair the corrupt master boot
record? - Answers -bootrec /fixmbr
20. A user reports that a Windows 10 PC displays the error message "Invalid Boot Disk"
during the boot process. The IT technician attempts to boot the computer and finds that
the error message occurs immediately after the POST. What could be the possible
cause? - Answers -The MBR/GPT is corrupted.
21. Which port number is used by Virtual Network Computing (VNC) to provide remote
screen sharing between devices? - Answers -5900
22. Which feature is included with macOS and provides the ability for a remote user to
view and change files, folders, and applications on the local computer? - Answers -
screen sharing
23. Which area of concern falls under the operations and planning category in IT
documentation? - Answers -inventory management
