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BTEC Travel and Tourism - Unit 4 - Customer Service P4, P5, M2, M3, D2 - Customer Service - Distinction Having described these skills, learners will have the opportunity to put them into practice as P4, P5, M2 and M3 must be assessed through practical activities. This could be in real travel and tourism workplace situations, or may be simulated through role-plays. All assessment evidence for these criteria could be supported by observation sheets signed by the assessor which details how each c...

BTEC Travel and Tourism - Unit 4 - Customer Service D1 - Recommendations - Distinction For D1, learners need to recommend ways in which a selected organisation could better meet its specific customer needs. Examples of improvements could be in the form of changes to products, new procedures to improve speed and efficiency of service, enhanced company image. The evidence for the above criteria could be presented as a written report or as a presentation with detailed observation record and accom...

BTEC Travel and Tourism - Unit 5 - Marketing - P1 The evidence for P1 could be a report which briefly outlines the background and concepts of marketing covering all the items listed in the content. The evidence will be broad and provide a basic outline to demonstrate understanding of the terms within the content.

BTEC Travel and Tourism - Unit 19 - Visitor Attractions P1, P2, P3, M1 - Merit To achieve P1 and P2, learners are required to apply their learning to two specific, different visitor attractions: one natural and one built. They will need to visit their chosen attractions to develop the required familiarity, although some of the information required at this level could be obtained from detailed internet research. The descriptions should cover all of the essential content within learning outcomes...

BTEC Travel and Tourism - Unit 5 - Marketing - P2, M1 The evidence for P2 will review the factors influencing marketing decisions as specified in the unit content. The factors should be reviewed using examples from different travel and tourism organisations. The examples should be both recent (within the last decade) and relevant, and learners should consider both positive and negative factors. For M1, learners should select a travel and tourism organisation and explain how factors have influen...

BTEC Travel and Tourism Level 3 - Unit 2 - The Business of Travel and Tourism P1, P2, P3, M1, D1

BTEC Travel and Tourism Level 3 - The Business of Travel and Tourism - P1 For P1, learners should describe the travel and tourism business environment by providing a short description of each item of range as follows: public sector; private sector; geographical, eg local, regional, national, international, global; importance to international and UK economy, eg GDP, employment. For each type of organisation listed in the content, including those in the brackets, learners should provide an examp...

BTEC Travel and Tourism Level 3 - The Business of Travel and Tourism - P2, P3, M1, D1 For P2, learners should describe the organisational and financial characteristics of two different types of travel and tourism organisations with different structures. For example, they could select a medium national private limited company involved in outbound tourism and a local partnership involved in domestic tourism. All items of range must be included in the description. If the two organisations selected...

BTEC Travel and Tourism Level 3 - Unit 1 - Investigating the Travel and Tourism Sector - Distinction P1, P2, P3, P4, P5, M1, M2, D1, D2

BTEC Travel and Tourism Level 3 - Unit 1 - Investigating the travel and Tourism Sector Trends and Factors - P5, M2, D2 For P5, learners should review the trends and factors that are currently affecting the travel and tourism sector. At least three of each should be reviewed. These should be of significance to what is happening in the travel and tourism sector today and should not be related to trends and factors that were significant more than five years ago. For example, learners could select...

BTEC Travel and Tourism Level 3 - Unit 1 - Investigating the Travel and Tourism Sector To achieve P4, learners should summarise at least 10 developments. It is important that learners do not simply create a historical account. All developments used for assessment should have had, or should continue to have, a significant effect on the industry today. Note: these developments do not include singular ‘events’ such as specific acts of terrorism or natural disasters – these are factors not de...

BTEC Travel and Tourism Level 3 - Unit 1 - Investigating the Travel and Tourism Sector. For P1, learners need to describe all of the travel and tourism component industries and identify one named organisation within each. Learners should ensure that they include all the items in brackets, eg transport provision (road, rail, sea, air). Learners should demonstrate knowledge of the nature of domestic, inbound and outbound tourism by ensuring that across all the named organisations they have includ...