WALMART

ASSESSMENT EXAM



A customer/member tries to use a coupon that is only good for full-

priced items to purchase an item that is on sale. She becomes

confused

when you explain that she can't use the coupon.

What would you be most and least likely to do? - ANSWER-Most:

Apologize for the confusion and explain that the coupon only applies

to full-priced items.



Least:Find your supervisor and ask it he can approve the discount.



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