Wgu c846 itil Study guides, Class notes & Summaries
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WGU C846 ITIL| 117 questions| WITH COMPLETE SOLUTION
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Strategy life cycle Correct Answer: This is considered the core of the life cycle management process 
 
Core Service Correct Answer: A service that produces the basic outcome of the customers desire 
 
Customer Correct Answer: Someone who buys good or services 
 
Enabling service Correct Answer: A service needed to deliver a core service 
 
Enhancing service Correct Answer: A service that is added to the core to make it more attractive 
 
IT Service Correct Answer: A service carried out by...
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C846 Flash Cards from Ucertify, WGU C846 ITIL, Business of IT 2023/2024
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C846 Flash Cards from Ucertify, WGU C846 ITIL, Business of ITdependent on - correct answer Complete the sentence by filling in the missing word: IT service management is important for organizations because businesses are ____________IT. 
 
The U.K. Government - correct answer Who developed ITIL? 
 
Strategy - correct answer Which service lifecycle stage is considered to be the core of the lifecycle? 
 
Core Service - correct answer A service that delivers the basic outcomes desired by one or mor...
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WGU C846 ITIL, Business Of IT C846 Questions And Answers 2023
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WGU C846 ITIL, Business Of IT C846 Questions And Answers 2023
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WGU C846 ITIL, Business Of IT C846 Questions And Answers 2023
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WGU C846 ITIL, Business Of IT C846 
Questions And Answers 2023
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WGU C846 ITIL 4 questions and answers rated A+ 2023/2024
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WGU C846 ITIL 4 
Service Management - correct answer A set of specialized organizational capabilities for providing value to customers in the form of services. 
 
Value - correct answer The perceived benefits, usefulness, or importance of something. 
 
Customer - correct answer Defines the requirements for services. 
 
User - correct answer A person who uses the service. 
 
Sponsor - correct answer Authorizes budgets for services. 
 
Supplier - correct answer External partner who provides servic...
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WGU C846 ITIL questions with 100% correct answers
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WGU C846 ITILITIL - correct answer Information Technology Infrastructure Library 
 
5 Phases of ITIL Life cycle - correct answer Service Strategy 
Service Design 
Service Transition 
Service Organization 
CSI (Continual Service Improvement) 
 
4 FUnctions - correct answer Service Desk, Technical Management, Application Management, IT Operations Management (includes operations control and facilities management) 
 
Service Strategy Objective - correct answer To transform Service Management into a ...
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WGU C846 ITIL Exam With 100% Correct Answers 2023
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WGU C846 ITIL Exam With 100% Correct Answers 2023 
ITIL 
Information Technology Infrastructure Library 
 
 
 
5 Phases of ITIL Life cycle 
Service Strategy 
Service Design 
Service Transition 
Service Organization 
CSI (Continual Service Improvement) 
 
 
 
4 FUnctions 
Service Desk, Technical Management, Application Management, IT Operations Management (includes operations control and facilities management) 
 
 
 
Service Strategy Objective 
To transform Service Management into a strategic asse...
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Exam (elaborations) WGU C846 ITIL Business of IT C846 Business Information Technology Final Semester Exams graded A.
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Exam (elaborations) WGU C846 ITIL Business of IT C846 Business Information Technology Final Semester Exams graded A. 
Worked-out questions and answers are provided to help business IT students do well and help them prepare for exams properly with terms like; 
Service validation and testing 
Service asset and configuration management (SACM 
Configuration management database (CMDB) 
What does the acronym RFC stand for?
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C846 Flash Cards from Ucertify, WGU C846 ITIL, Business of IT C846 Correct 100%
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dependent on - ANSWER Complete the sentence by filling in the missing word: IT service management is important for organizations because businesses are ____________IT. 
 
The U.K. Government - ANSWER Who developed ITIL? 
 
Strategy - ANSWER Which service lifecycle stage is considered to be the core of the lifecycle? 
 
Core Service - ANSWER A service that delivers the basic outcomes desired by one or more customers (see enabling and enhancing services). 
 
Customer - ANSWER Someone who buys good...
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WGU C846 ITIL 117 QUESTIONS WITH COMPLETE SOLUTION RECENT UPDATE 2023 - 2024. GUARANTEED A+ BEST DEFINED BEST GRADED.docx
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WGU C846 ITIL 117 QUESTIONS WITH COMPLETE SOLUTION RECENT UPDATE . GUARANTEED A+ BEST DEFINED BEST GRADED.docx
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