Service cloud consultant Guides d'étude, Notes de cours & Résumés

To setup entitlement process, what must you do A: Set up Service Contracts with Contract Line Items B: Specify actions that you'll add to you entitlement process C: setup milestones that you will add to the entitlement process D: Delete all pending actions in the entitlement process queue C: setup milestones that you will add to the entitlement process To create an entitlement process, you must complete the following 1: Name | Setup Customize | Entitlement Management | Entitlement ...

Salesforce Service Cloud Consultant Exam Questions With 100% Correct Answers Support Processes - answerDetail the values for the Status field on Cases Case Queues - answerLocations Where Cases can be routed to await agent processing. Can be created for: Product Categories Customer Types Service Levels Assignment Rules - answerAutomatically route cases to the appropriate user or queue and automatically add predefined case teams to the case. Workflow Rules - answercan be configured to au...

To setup entitlement process, what must you do A: Set up Service Contracts with Contract Line Items B: Specify actions that you'll add to you entitlement process C: setup milestones that you will add to the entitlement process D: Delete all pending actions in the entitlement process queue correct answersC: setup milestones that you will add to the entitlement process To create an entitlement process, you must complete the following correct answers1: Name | Setup Customize | Entitlement M...

COMPUTER CONCEPTS MODULE 2 EXAM 100% TRIAL QUESTIONS AND ANSWERS FULL GUIDE SOLUTION _____ is a nonprofit organization that helps content creators keep copyright to their materials while allowing others to use, copy, or distribute their work. A friend of Muna's suggested a website that she can use to download music. How should she check if the website is secure? A(n) _____ is an electronic document that can contain text, graphics, sound, video, and links. Alicia often shows short...

FedVTE Enterprise Cybersecurity Operations and Answers [100% Solved] The acronym VPN stands for: Virtual Private Network Executives are responsible for managing and overseeing enterprise risk management. True The internal audit department is investigating a possible accounting breach. One of the auditors is sent to interview the following employees: Employee A works in the accounts receivable office and is in charge of entering data into the finance system; Employee B works in the accounts pay...

What two job roles are required to access information within Functional Setup Manager? (Choose two.) A. Application Implementation Manager B. Any Functional User C. Application Implementation Consultant D. Functional Setup Manager Superuser E. IT Security Manager - correct answer A,C Which job role has full access to perform all Functional Setup Manager related activities? A. Application System Administrator B. Any Functional User C. Functional Setup Manager Superuser D. IT Security ...

Which business process are part of the global hr cloud service?(choose 4) a. Workforce modeling b. Workforce reputation management c. Benefits d. Workforce directory e. Core hr f. Time and labor - correct answer a. Workforce modeling b. Workforce reputation management d. Workforce directory e. Core hr From navigator, the HR specialist has access to workforce structure. Which of the following can be further accessed using workforce structure?(Choose 2) a. Manage legal entity b. Ma...

You are working with a social media company as a solution architect. The media company wants to collect and analyze large amounts of data being generated from their websites and social media feeds to gain insights and continuously improve the user experience. In order to meet this requirement, you have developed a microservices application hosted on Oracle Container Engine for Kubernetes. The application will process the data and store the result to an Autonomous Data Warehouse (ADW) instance. ...

What two job roles are required to access information within Functional Setup Manager? (Choose two.) A. Application Implementation Manager B. Any Functional User C. Application Implementation Consultant D. Functional Setup Manager Superuser E. IT Security Manager - Answer- A,C Which job role has full access to perform all Functional Setup Manager related activities? A. Application System Administrator B. Any Functional User C. Functional Setup Manager Superuser D. IT Security Manager ...