MNO2609
University of South Africa (Unisa)
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Exam (elaborations)
MNO2609 ASSIGNMENT 4 SEMESTER 2 2025 *COMPLETE ANSWERS* DUE DATE 22 SEPTEMBER 2025 (BEST ANSWERS FOR THIS ASSIGNMENT)
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---11September 20252025/2026A+
- MNO2609 ASSIGNMENT 4 SEMESTER 2 2025 *COMPLETE ANSWERS* DUE DATE 22 SEPTEMBER 2025 (BEST ANSWERS FOR THIS ASSIGNMENT)
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$3.83 More Info
THEUNISAPRO
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Exam (elaborations)
MNO2609 Assignment 4 Semester 2 2025 (Answer Guide) - DUE 22 September 2025
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---8September 20252025/2026A+
- MNO2609 Assignment 4 Semester 2 2025 (Answer Guide) - DUE 22 September 2025 
Question 1 
1.1 Provide the full form of the following acronyms and explain briefly. (9) 
a) SIPOC – Suppliers, Inputs, Process, Outputs, and Customers 
This is a high-level tool used in process improvement that maps the flow from suppliers to customers, showing the key inputs, core process activities, outputs, and target users. 
b) TQM – Total Quality Management 
A management approach focused on long-term success t...
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pablitoh11
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Exam (elaborations)
MNO2609 Assignment 4 Semester 2 2025 (Answer Guide) - DUE 22 September 2025
-
---8September 20252025/2026A+
- MNO2609 Assignment 4 Semester 2 2025 (Answer Guide) - DUE 22 September 2025 
Contents 
Question 1	2 
1.1 Provide the full form of the following acronyms and explain briefly. (9)	2 
1.2 Compare and contrast the three quality gurus: Deming, Crosby, and Juran (9)	3 
1.3 List and discuss the four (4) Ps in the Four Ps and Three Cs of TQM. (8)	4 
Question 2	5 
2.1 Briefly examine the purpose or benefits of benchmarking (6)	5 
2.2 Briefly discuss employee empowerment (8)	6 
2.3 List and discuss the fi...
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ZaProff