Diploma a2 Samenvattingen, Notities en Examens

HESI A2 Grammar (5) Exam (Latest 2024 Update) Questions and Verified Answers| 100% correct| Grade A Q: Which word is used I correctly That is the doctor who's diploma is hung on the partition. A. That B. Who's C. Hung D. Partition Answer: B. Who's Q: ___________ the emergency room was not busy last night, the head nurse still did not let anyone end her shift early. A. Because B. Provided that C. As if D. Although Answer: D. Although ...

Second assignment of the Unit 4 Programming topic, including screenshots of the code and testing. Distinction Awarded

Dit is een samenvatting voor het vak kantoortechnieken (onthaal/logistiek) voor het behalen van je diploma 3de graad BSO. Deze samenvatting is gemaakt van de cursus/het boek dat is uitgegeven door de examencommissie om te studeren voor het eindexamen.

Contains all Learning aims: Pass, merit and Distinction tasks all included Learning Aim A: Explore potential ideas for a micro-business start-up A1 Exploration of ideas for a micro-business start-up • Idea generation for new products, services and/or market for business opportunities. • Decision matrix: generation of selection criteria and scoring for business opportunities. A2 Models for business opportunities • Business activity: primary, secondary or tertiary sector of activity. ...

Learning aim A: Examine the CSR issues facing large private sector businesses A1 CSR issues and the impact on stakeholders • Definition of CSR. • Key stakeholder groups: o owners o employees o customers o suppliers o governments o local communities. A2 Environmental issues • Waste reduction and recycling. • Sustainability of resources. • Carbon and pollution reduction initiatives. • Sustainability. A3 Consumer protection issues Statutory and legal requirements: • p...

Learning aim A: Examine the types of market research used in business A1 Purpose of market research • Understand customer behaviour. • Determine buying trends. • Investigate brand/advertising awareness. • Aid new product development. • Investigate feasibility of entry into new markets. • To meet marketing objectives. A2 Types of research • Qualitative and quantitative. • Secondary research. • Internal sources: o loyalty schemes o EPOS records o website monitoring ...

Learning aim A: Investigate the role of branding in a selected business Learners will understand the principles of branding, the value of a brand and the benefits and drawbacks of branding to a business. A1 Principles of branding • Product: good or service. • Branding: the elements that define the image, ethos and tone of a business and its products. • Brand: a characteristic name, symbol or shape that distinguishes a product from that of another supplier. • Brand portfolio: a c...

A1 Customer service in business • Definition of customer service. • Customer service roles and importance of teamwork. • Importance of following organisational rules and procedures. • Different approaches to customer service across industries need different skills and knowledge, such as: o retail shops selling tangible goods, need for detailed product knowledge and effective selling skills o offices, such as those offering a non-tangible service, either face-to-face with custome...

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